User Interaction - List of Usersteps RRS feed

  • Question

  • I have read the documentation at length, but I am still at a loss.

    Let's say I have an order process which runs in multiple instances. Each order process consists of multiple activities where user interaction is required (from different persons / roles, lets call them Sales and Back Office). 

    Which activity would I use to wait for user input and to specify who should do this (Sales or Back Office), maybe even provide additional information like Amount or Product.

    How would I query for all instances of order processes which are waiting e.g. for a Sales interaction? Or for a specific product? Are there best practices available?

    Any help would be nice...

    Thursday, October 24, 2013 9:58 AM