WMV file doesn't import on XP-SP2 (Axel) 1/14/2008 10:11 PM PST RRS feed

  • Question

  • By: Axel

    There is an earlier thread on this issue:
    Problem: WMV files can't be imported. I tried several different ones. When 
    importing via dialog, they don't show up. When dragging, the indicator 
    doesn't switch over to the "importing" icon. Same files work fine on Vista
    This is on an XP SP2 machine. Hardware acceleration is turned to full (as 
    per earlier post)
    Any other things I might try
    Friday, February 29, 2008 7:20 PM


  • By: Sekar Raju

    Hi Axel,
    Do you have dual monitor setup on this system? If so, make sure that the 
    hardware acceleration is turned to Full for both the monitors (in Display 
    Properties, select monitor 1, set the HW acceleration to Full and then 
    select monitor 2, set the HW acceleration to Full).
    Best Regards, 
    Sekar Raju
    Online Support Engineer, MCSE
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    Friday, February 29, 2008 7:21 PM