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.Net Framework 4 Installation Problems RRS feed

  • Question

  • Hi, i'm having problems with .Net Framework 4. About a week ago I was unable to open programs which require .Net Framework 4. I've tried running as Administrator, deleting everything in the %temp% folder, running the Cleanup Tool, uninstalling other versions, re-installing and installing again, but, when I try to install it again, it fails. This is the error message;

    OS Version = 6.1.7601, Platform 2, Service Pack 1
    OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
    CommandLine = C:\02acb9b4036afe4ec0ecd6\\Setup.exe /x86 /x64 /ia64 /web
    TimeZone = GMT Daylight Time
    Initial LCID = 1033
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft .NET Framework 4 Setup
    Package Version = 4.0.30319
    User Experience Data Collection Policy: Disabled
    Number of applicable items: 11
    Exe (C:\02acb9b4036afe4ec0ecd6\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    Exe (C:\Users\Nathan\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\Windows6.1-KB958488-v6001-x64.msu) failed with 0x240006 - (null).
    Exe (C:\02acb9b4036afe4ec0ecd6\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    MSI (C:\Users\Nathan\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20111012_005526917-MSI_netfx_Core_x64.msi.txt
    Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:01:56).

    Now, I did find an update in Windows Update, which is a download for .Net Framework 4, it installs perfectly fine, but when I try to open programs which require .Net Framework 4, they don't load. Any help? Thanks.
    • Edited by Nathaaan1994 Wednesday, October 12, 2011 12:42 AM
    Wednesday, October 12, 2011 12:41 AM

Answers

  • Thanks for all your help, I tried a few fixes which failed, i've decided to just backup my files and do a system restore. :)
    • Marked as answer by Alexander Sun Friday, October 14, 2011 3:14 AM
    Thursday, October 13, 2011 3:13 PM

All replies

  • are you installing the .NET Fx 4 by using a standalone installer? (http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=24872)
    || Michele Brina || Developer Support Engineer || http://blogs.msdn.com/itasupport
    Wednesday, October 12, 2011 8:21 AM
  • Hi, thanks for a reply. I first did a Cleanup and attempted to install it with the link you provided. It got 3/4 installing and it rolled back, this is the error message;

     

    OS Version = 6.1.7601, Platform 2, Service Pack 1
    OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
    CommandLine = C:\967c5e32ba673cf663934857c695d7\\Setup.exe /x86 /x64
    TimeZone = GMT Daylight Time
    Initial LCID = 1033
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft .NET Framework 4 Client Profile Setup
    Package Version = 4.0.30319
    User Experience Data Collection Policy: Disabled
    Number of applicable items: 9
    Exe (C:\967c5e32ba673cf663934857c695d7\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    Exe (C:\967c5e32ba673cf663934857c695d7\Windows6.1-KB958488-v6001-x64.msu) failed with 0x240006 - (null).
    Exe (C:\967c5e32ba673cf663934857c695d7\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    MSI (C:\967c5e32ba673cf663934857c695d7\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Client Profile Setup_20111012_171742663-MSI_netfx_Core_x64.msi.txt
     
    Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:01:53).
    • Edited by Nathaaan1994 Wednesday, October 12, 2011 4:24 PM
    Wednesday, October 12, 2011 4:21 PM
  • Sorry to say the log snippet you provided does not illuminate the real issue. Please share full logs as follows:

    Collect your install logs with this:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&displaylang=e&displaylang=en

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Wednesday, October 12, 2011 7:24 PM
  • Here's the link to vslogs.cab; (http://www.mediafire.com/?o7z7178tcyk1c5v)
    Wednesday, October 12, 2011 10:31 PM
  • Per your latest install log:

    "Exe (C:\967c5e32ba673cf663934857c695d7\Windows6.1-KB958488-v6001-x64.msu) failed with 0x240006 - (null).
     PerformOperation on exe returned exit code 2359302 (translates to HRESULT = 0x240006)


    INSTALLMESSAGE_ERROR [There is a problem with this Windows Installer package. Please refer to the setup log for more information. ]
     MSI (C:\967c5e32ba673cf663934857c695d7\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Client Profile Setup_20111012_171742663-MSI_netfx_Core_x64.msi.txt
     PerformOperation returned 1603 (translates to HRESULT = 0x80070643)


    Action complete

    OnFailureBehavior for this item is to Rollback."

    This statement "There is a problem with this Windows Installer package." normally indicates issues with your Windows Installer on your system.

    This thread provides some possible fixes for you:

    http://social.msdn.microsoft.com/Forums/en-US/netfxsetup/thread/9f3e6515-32ce-4163-8496-8d7835de2a55

    Please follow the suggested steps carefully and let us know how it goes.

     

    • Proposed as answer by Alexander Sun Thursday, October 13, 2011 9:18 AM
    Wednesday, October 12, 2011 10:48 PM
  • Thanks for all your help, I tried a few fixes which failed, i've decided to just backup my files and do a system restore. :)
    • Marked as answer by Alexander Sun Friday, October 14, 2011 3:14 AM
    Thursday, October 13, 2011 3:13 PM