none
Access 2103 ribbon freeze RRS feed

  • Question

  • Hello.<o:p></o:p>

    I have an app developed in Access 2010. It has a customized ribbon from scratch that substitutes the Access ribbon. It was working for years without issues. I had to change the version to Access 2013, some small changes in vba, nothing on the ribbon. Now, in 2013 the app most of the times but not 100% starts like the original but does not show the ribbon for the app. Instead, it shows the Access ribbon totally frozen, but the forms and the navigation panel if activated, work normally. If the screen is minimized and then maximized or the focus is moved to other window and then moved back to the Access window,  the customized ribbon for the app appears and works perfectly. <o:p></o:p>

    I had been googling and found similar behaviors reported for Excel but not for Access.  Following some of the ideas for that Excel issues I tested, closing the app having the navigation panel activated, deactivated, with the start form selected, unselected an some other options but at this time it looks to me as a random issue, but I know the "random" is something out of control either from my app or from the Access basic software. Tested also in Access 2016 the issue remains. Note that in 2010 version I never see that behavior.<o:p></o:p>

    Those are some of the links, regarding Excel.<o:p></o:p>

    https://social.technet.microsoft.com/Forums/office/en-US/52217cea-abd3-4912-952f-dc5cab276966/excel-2010-ribbon-does-not-work?forum=excel<o:p></o:p>

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-msoffice_custom-mso_2010/why-are-my-menu-bar-and-ribbon-suddenly/06659bda-45af-4874-850e-8671eaa0fd72<o:p></o:p>

    Any help will be appreciated. This small issue makes a good and solid application looks unprofessional.<o:p></o:p>


    Sunday, December 10, 2017 6:36 PM

All replies

  • Hello,

    Please check "Show add-in user interface errors" in Access Options -> Client Settings -> General, and reopen the database, would you get any ui error? Could you please share your custom XML here to help us reproduce the issue?

    Regards,

    Celeste

     


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, December 11, 2017 2:02 AM
    Moderator