ASP Pages Suddenly Stop Working and I need To restart my server to make it running again

Question

User1320574611 posted

I have server with windows server 2003

its local server not connecte to the internet

I have application which running by ASP pages

every 28-29 hours asp pages stop working and the browser give me messege that its not connected to internet and no page loaded

and I restart my server and then its workign again

I checked IIS service its running ok and I checked IIS manager and I stopped the services and start it again but nothing resolved the issue

now i tried everything I know and nothing work, always after 28 or 29 hours from restarting my server its happeneing again and I need to restart my server

can anyone give me any advice please

Answer 1

User1278090636 posted

Hi,

It seems that there is something cause the ASP Application crash.

First check the Event log and the Error messages for error information about this issue.

https://msdn.microsoft.com/en-us/library/ms524984(v=vs.90).aspx

If there is no information in the event log, please take a look at the following link which talks about troubleshoot IIS Performance issues.

http://www.iis.net/learn/troubleshoot/performance-issues/troubleshooting-iis-performance-issues-or-application-errors-using-logparser

Best Regards,

Jean

Answer 2

User1320574611 posted

Hi Sir,

Thank you for responding

following link contain the logs file I found for my IIS 

http://www.mediafire.com/download/99eid4g1ae0eei0/logiis.zip

can you please help me to find the issue

in 24-aug-2016 the issue happened between 13:30 and 14:30 GMT

in 23-aug-2016 the issue happened between 8:30 and 9:30 GMT

in 22-aug-2016 the issue happened between 4:30 and 5:30 GMT

please help me in this because I dont know how to use LogPraser

Regards;

 

Answer 3

User1278090636 posted

Hi,

I checked your log and only find one Win32 error "The specified network name is no longer available.".

Do you use network share in your application?

And you can learn how to use the logpraser in the following link.

https://blogs.msdn.microsoft.com/friis/2014/02/06/how-to-analyse-iis-logs-using-logparser-logparser-studio/

Best Regards,

Jean