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Proposed answers and recognition points / moderator mistakes RRS feed

  • General discussion

  • Please explain the incentive for proposed answers and recognition points among those with

    Microsoft Contingent Staff

    MSFT CSG

    MCC, MVP

    etc.

    Is there Moderator training for marking posts with Proposed as answer by?

    Why do moderator(s) enter Proposed as answer by and ignore comments by the  OP?

    If the OP indicates the value of a post with a vote why would the moderator ignore the OP?

    How do you report moderators that make mistakes so that they can be coached?

    What is the incentive to propose as answer?

    Does that then alter the interest in viewing or screening a thread?

    Is there a financial incentive to either award or receive recognition as proposed answers or answers?

    Do people need to have a minimum number of answers to maintain qualifications?

    Monday, November 18, 2019 4:22 PM

All replies

  • Please check if below article helps. There are some more at the end in See Also section.

    https://social.technet.microsoft.com/wiki/contents/articles/7359.forums-help-faq.aspx


    If the response helped, do "Mark as answer" or upvote it
    - Vaibhav

    Monday, November 18, 2019 6:48 PM
  • Volunteers in the forums like myself do not know how contingent staff are trained or incented.

    Regarding marking Proposed Answers, no points are awarded, but it can count toward a "Proposed Answerer" achievement. If you propose a reply as an answer, and then someone else marks it as an answer, you are credited with one Proposed Answer toward the achievement. These achievements are hard to get and relatively rare. It can take years to get the gold achievement.

    Even after achieving the gold, I still like to mark proposed answers, as it adds another voice/opinion that the reply is worthwhile. It is not just one person. Marking a reply Helpful is also good, and gives the person that posted 5 points, but we cannot tell who marks the reply helpful. But we see who marks a reply as a proposed answer.

    Of course the preferred outcome is always to have the OP mark the answer. The guidelines for moderators that I have seen recommend waiting at least 7 days after the last activity, to give the OP time to mark an answer or ask further questions, before marking answers. Too often we never hear from the OP again, but we still want to encourage people that provide good replies.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Monday, November 18, 2019 6:49 PM
    Moderator
  • In a thread you can view the time in which the OP made compliments about a post.

    Then approximately an hour later the moderator proposes answers to other posts without compliments.

    The OP posted:  ""Thank you for your great reply.""

    The OP made a vote.

    The post with the best answer and an OP comment did not receive a proposed answer.

    The moderator ignored the complement and the vote.

    It's as if the moderator looked for Microsoft certification in the replies rather than reading the replies.

    This happens in many threads.

    How come there is not yet a thread to report the the threads that could coach the moderators?

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/365343db-3c2a-4619-9ce2-868b5ec95893/windows-server-2008-r2-bsod?forum=winservergen#408d4f8a-eb1e-4526-ad9a-4d3e5b2995cd


    Monday, November 18, 2019 7:05 PM
  • Monitor your thread and unporpose the answer if you feel it's wrong.

    MCSE Mobility 2018. Expert on SCCM, Windows 10, ALOVPN, MBAM.

    Monday, November 18, 2019 8:12 PM
  • How do you do that to another person/moderator?

    How does the moderator learn without quality control?


    Monday, November 18, 2019 8:59 PM