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Paraphrase encryption error RRS feed

  • Question

  • Trying to configure backups on a server and I continue to get the below error. I'm assuming it was installed at some point with a different password but we don't know it. I've uninstalled, cleaned up as much as I can find and nothing. Any help would be appreciated.

    Failed to set the encryption key for secure backups. The encryption passphrase provided is incorrect. Please provide the same passphrase that you used previously to register this server to the vault.

    Wednesday, September 26, 2018 3:09 PM

All replies

  • Are you deleted the old recovery service vault? If not, Download the same vault credentials to register the server to the vault. Vault credentials will expire after 2 days. If this is not fixed your issue unregister the server from the vault and register again with a new passphrase .

    Wednesday, September 26, 2018 5:35 PM