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windows upgrade will not download RRS feed

  • Question

  • Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86
    Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)

    I am trying to upgrade my windows and I keep getting these errors.  It will not let me install a new software because of this.  Please help me.
    Thanks
    Deborah
    Wednesday, December 16, 2009 8:50 PM

Answers

  • Hi Deborah,

    Thank you for your post.

    Some clarification with you:
    What's your OS?
    What's the exact error message you received during updating?

    As a try, could you please follow these steps for further troubleshooting?
    1. Download .NET Framework 3.5 Service Pack 1 (Full Package)
    2. Use Cleanup tool to remove .NET Framework 3.5 >> 3.0 >> 2.0 in order
    3. Run the installer to install .NET 3.5 SP1 which will install .NET 2.0 SP2 and .NET 3.0 SP2 as prerequisite
    4. If any problem occurs during the installation of .NET 3.5 SP1, use Collect tool to collect the log files for further troubleshooting.
       - Try to clean your "%temp%" folder (Start Menu >> Run >> Type "%temp%")
       - Install .NET Framework 3.5 SP1 full package
       - Collect the logs from "%temp%" folder
         Collect tool: http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx
       - Send vslogs.cab file to me (v-yicche@microsoft.com)
    5. After .NET Framework 3.5 SP1 has been well installed, please turn on Windows Update to install these updates again

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen


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    • Edited by YiChun Chen Friday, December 18, 2009 8:08 AM typo
    • Marked as answer by YiChun Chen Thursday, December 24, 2009 2:30 AM
    Friday, December 18, 2009 4:50 AM