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Response Code 500 for Distance Matrix RRS feed

  • Question

  • Hey everyone, I am trying to calculate the distance matrix for a list of length 900. I have a method in my program that will break up the origin and destination inputs for the distance matrix api to a maximum of 50 for each. Does anyone know why even though I have this method implemented the api gives me a 500 response code?
    Sunday, May 31, 2020 10:32 PM

All replies

  • Hi Dreamhouse18824,

    Do you have the TraceID and text from the error?  500 indicates that the server had difficulty with the request but the text should give an indication of what that difficulty was.

    Sincerely,

    IoTGirl

    Monday, June 1, 2020 3:44 PM
    Owner
  • Yes I do have the traceID and error. The traceID is: '715fb855e1234484b3ac1dc759c04b8a|CO0000112A|0.0.0.0|CO00000896, CO00000873' and the error that is given is:  ['Your request could not be completed because there was a problem with the service.']. This confuses me because sometimes the call will work, and sometimes it gives this response.
    Monday, June 1, 2020 6:12 PM
  • Hi Dreamhouse18824,

    Thank you for the extra details.  I have sent this to the team to review and will let you know when I get a response.

    Sincerely,

    IoTGirl

    Tuesday, June 2, 2020 12:18 AM
    Owner