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Office 365 Shared Mailbox Size RRS feed

  • Question

  • We have an issue where the user is 'UNABLE TO DELETE EMAILS TO CREATE SPACE' for shared mailbox in Office 365. Please suggest the troubleshooting steps :

    Thanks, AutoAdmins



    • Edited by AutoAdmins Monday, December 31, 2018 10:53 AM
    Monday, December 31, 2018 10:41 AM

All replies

  • Hi

    What do you mean by "UNABLE TO DELETE EMAILS TO CREATE SPACE".

    Did you meet an error?


    Justin Liu Office Apps & Services MVP, MCSE
    Senior Software Engineer
    Please Vote and Mark as Answer if it helps you.

    Thursday, January 3, 2019 3:23 AM
  • First i would check to see if something is blowing up your mailbox, do any of the folders stand out? After that if nothing is suspicious i would reach out to Office support team to see what they have to say, they should have some tools to assist you at taking a look at this from the back end.  Good Luck 
    Thursday, January 3, 2019 3:29 AM