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Can't Go to https://setup.office.com/ RRS feed

  • Question

  • I cannot activate Office 2016 for Mac because I cannot open setup.office.com.  Safari keeps giving message it cannot connect to the server. 
    Monday, July 24, 2017 3:40 PM

All replies

  • I cannot activate Office 2016 for Mac because I cannot open setup.office.com.  Safari keeps giving message it cannot connect to the server. 

    Dear Jboldt1,

    This section is only for Visual Studio Subscription feedback and related queries, in future please do post your query in the relevant section. 

    Please try in Windows PC if you have one. Please check the below link for the tutorial on how to activate Office 2016 for Mac

    https://support.office.com/en-us/article/Activate-Office-2016-for-Mac-7f6646b1-bb14-422a-9ad4-a53410fcefb2

    Additionally, reset your browser settings and try to open the http://setup.office.com in the Private Mode 

    https://www.laptopmag.com/articles/how-to-private-browsing-safari

    Thanks,
    prathaprabhu


    If my reply is useful please mark it as answered as it help other users with the same query. I am a Microsoft Partner, MVP and MCC and I want to become One Day Microsoft CEO. https://social.msdn.microsoft.com/Forums/en-US/237697e9-8504-4686-a19b-642cb3fd7393/how-to-contact-visual-studio-subscription-support-step-by-step-tutorial-w-screenshots?forum=msdnfeedback


    • Edited by prathaprabhu Monday, July 24, 2017 11:54 PM
    • Proposed as answer by prathaprabhu Wednesday, July 26, 2017 2:39 PM
    Monday, July 24, 2017 11:52 PM
  • I could open https://setup.office.com/ in Google Chrome while I'm login with Microsoft account.
        
    Please try after SignIn with Microsoft Account.

    Ashidacchi

    Tuesday, July 25, 2017 1:27 AM