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Endless "The app name and icon do not accurately represent the app." rejection

    Question

  • I've tried multiple times now to distinguish my app name and icon by following Microsoft's guidelines, but every submission is rejected with: "The app name and icon do not accurately represent the app."

    The app is named "Data Viewer for Dota 2" with an icon that clearly says "DOTA 2 DATA VIEWER" and a graphic. I'm not sure how much more specific I can get without sacrificing readability on the icon.

    I've contacted the support/information email address and receive nothing but canned, unhelpful responses.

    I have no idea how to pass this step.

    Wednesday, March 2, 2016 6:29 PM

All replies

  • Hello Justin,

    Since you have already contacted support, can you please help to provide the ticket number for your request? Once received, I will review it further to ensure this issue is handled appropriately.

    Thursday, March 3, 2016 4:57 PM