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I can't get audio files to play using Media Services RRS feed

  • Question

  • Hi Team,

    Please help, am new to Azure Media services, I have added a number of mp3 audio files to my assets and encoded them as H264 Multiple Bitrate 720p. Once the encoding is completed and i publish the files, am unable to play back the files.

    How do I get pass this?

    Friday, November 4, 2016 2:38 PM

Answers

  • Are you using Azure Media Player to play the result? See http://amp.azure.net/libs/amp/latest/docs/Known_Issues.html, the 3rd bullet under "AzureHTML5JS". The solution is to modify your preset to insert a 'blank' video stream, as described in https://azure.microsoft.com/en-us/documentation/articles/media-services-advanced-encoding-with-mes/#no_video

    Monday, November 7, 2016 4:32 PM