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Our app doesn't show in some regions. Any ideas why?

    Question

  • Hello.

    Our recently published Windows Phone app doesn't show in some regions.

    The app is free. During the publishing I have selected "Distribute to all markets at the base tier".

    But I can't see the app in Lithuanian, Latvian or Russian Windows Phone store. Any ideas why?

    It is visible in other stores - USA, Germany, Poland, Spain, Belgium...

    App name is "Kinetic Puzzle - Animals". Below are a few examples:

    Visible:
    http://www.windowsphone.com/en-us/search?q=kinetic+puzzle

    Not visible:
    http://www.windowsphone.com/ru-ru/search?q=kinetic+puzzle

    Any ideas why? We have spent half of a day trying to find where is the problem, but with no luck. Any help highly appreciated.
    Wednesday, February 25, 2015 4:49 PM

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