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Please help resolve the following problems in my system diagnostic report as I have no clue on how to do so, thanks RRS feed

  • Question

  • Symptom:
    Device is not present, not working properly,
    or does not have all of its drivers installed.
    Cause: A device has a configuration problem that
    prevents it from working properly.
    Details: The device, TCP/IP Protocol Driver, is reporting
    "tv_ConfigMgrErr24". This device will not be available until the issue is
    resolved. The Plug and Play ID for this device is
    ROOT\LEGACY_TCPIP\0000.
    Resolution: 1. Verify the correct driver is
    installed.
    2. Try updating the drivers using Windows
    Update.
    3. Check with the manufacturer for an updated
    driver.
    4. Attempt to uninstall and then reinstall the
    device using Device Manager.
    Related: Explanation of
    Error Codes Generated by Device Manager
    Manage Devices
    in Windows


    Symptom:
    Device is disabled.
    Cause: A device is disabled preventing it from
    working properly.
    Details: The device, Photosmart B110 series, is disabled. If
    this device is no longer used it may be intentionally disabled. The Plug and
    Play ID for this device is ROOT\IMAGE\0000.
    Resolution: 1. Determine if you need the device.
    2. If you need the device, enable it in Device
    Manager.
    3. If you do not use the device it can be left
    disabled.
    Related: Explanation of
    Error Codes Generated by Device Manager
    Manage Devices
    in Windows


    Symptom:
    Device is disabled.
    Cause: A device is disabled preventing it from
    working properly.
    Details: The device, Photosmart B110 series, is disabled. If
    this device is no longer used it may be intentionally disabled. The Plug and
    Play ID for this device is ROOT\MULTIFUNCTION\0000.
    Resolution: 1. Determine if you need the device.
    2. If you need the device, enable it in Device
    Manager.
    3. If you do not use the device it can be left
    disabled.
    Related: Explanation of
    Error Codes Generated by Device Manager
    Manage Devices
    in Windows
    Informational
    Symptom:
    The Security Center has not recorded an
    anti-virus product.
    Cause: The Security Center is unable to identify an
    active anti-virus application. Either there is no anti-virus product installed
    or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is
    installed.
    2. If an anti-virus product is installed and
    functioning configure Security Center to stop monitoring anti-virus
    status.
    Related: Anti-virus


    Severity:
    Information
    Warning: The average disk queue length is 3. The disk
    may be at its maximum transfer capacity due to throughput and disk
    seeks
    Related: Disk
    Diagnosis
    Basic System Checks
    Tests Result Description
    OS Checks
    Passed
    Checks for attributes of the operating system
    Test Groups Tests Failed Description
    OS Version Check 1 0 Passed
    Disk Checks
    Passed
    Checks for disk status
    Test Groups Tests Failed Description
    SMART Predict Failure Check 1 0 Passed
    Logical Disk Dirty Bit Check 1 0 Passed
    Security Center Tests
    Passed
    Checks for state of Security Center related
    information.
    Test Groups Tests Failed Description
    User Account Control Enabled Check 1 0 Passed
    Windows Update Enabled Check 1 0 Passed
    System Service Checks
    Passed
    Checks for state of system services
    Test Groups Tests Failed Description
    Abnormally Terminated Services Check 1 0 Passed
    Workstation Service Check 1 0 Passed
    Hardware Device and Driver Checks
    Failed
    Survey of Windows Management Infrastructure supported
    devices.
    Test Groups Tests Failed Description
    Controller Device Configured Fail Count 16 0 Controller devices.
    Controller Device Status Fail Count 16 0 Controller devices.
    Cooling Configured Fail Count 0 0 Cooling devices.
    Cooling Status Fail Count 0 0 Cooling devices.
    Input Configured Fail Count 2 0 Input devices.
    Input Status Fail Count 2 0 Input devices.
    Memory Device Configured Fail Count 82 0 Memory devices.
    Memory Device Status Fail Count 82 0 Memory devices.
    Motherboard Device Configured Fail Count 11 0 Motherboard devices.
    Motherboard Device Status Fail Count 11 0 Motherboard devices.
    Network Configured Fail Count 17 0 Network devices.
    Network Status Fail Count 17 0 Network devices.
    Port Device Configured Fail Count 42 0 Port devices.
    Port Device Status Fail Count 42 0 Port devices.
    Power Device Configured Fail Count 2 0 Power devices.
    Power Device Status Fail Count 2 0 Power devices.
    Printing Device Configured Fail Count 8 0 Printing devices.
    Printing Device Status Fail Count 8 0 Printing devices.
    Storage Device Configured Fail Count 2 0 Storage devices.
    Storage Device Status Fail Count 2 0 Storage devices.
    Video Device Configured Fail Count 2 0 Video devices.
    Video Device Status Fail Count 2 0 Video devices.
    PlugAndPlay Device Configured Fail Count 169 3 PlugAndPlay devices.
    PlugAndPlay Device Status Fail Count 169 0 PlugAndPlay
    devices.
    Performance
    Resource Overview
    Component Status Utilization Details
    CPU
    Normal
    45 % Normal CPU load.
    Network
    Idle
    0 % Busiest network adapter is less than 15%.
      
    Nic Atheros AR9285 802.11b_g_n WiFi Adapter using 3,056
    bits and has 112,500,000 bits capacity.
    Disk
    Normal
    132 /sec Disk I/O is between 100 and 500 (read/write) per
    second on disk 0.
      
    Reads 120.1/sec
    + Writes 11.9/sec
    Memory
    Normal

    71 %

    821 MB Available.


    • Edited by Honeypop Saturday, June 9, 2012 9:58 PM
    Saturday, June 9, 2012 9:56 PM

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