Application page running on desktop but showing error on an Android Phone

Question

User-297332451 posted

Error after entering credentials logging in to

 

https://webapps.tcd.ie

 

using mobile phone.

 

Server Error in '/' Application.

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Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error: 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: 

[NullReferenceException: Object reference not set to an instance of an object.]    APPSPORTAL.PortalFramework.PortalMain.ucAppMain.Page_Load(Object sender, EventArgs e) +261    System.Web.UI.Control.OnLoad(EventArgs e) +108    System.Web.UI.Control.LoadRecursive() +67    System.Web.UI.Control.LoadRecursive() +164    System.Web.UI.Control.LoadRecursive() +164    System.Web.UI.Control.LoadRecursive() +164    System.Web.UI.Control.LoadRecursive() +164    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4497

 

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Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.6.114.0

 

 

Sent from my Samsung device

I am getting the above error on opening the landing page of a webapp on Android 6 phone , but it is working ok on a desktop ,

What can be the issue in this.

Answer 1

User753101303 posted

Hi,

It means you are trying to access an object member while the object itself is still null. Check the code in Page_Load to see if you can understand which object it is. Likely something related to authentication?