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Windows will not update or let me install Office Professional 2007 or repair windows 7 Ultimate RRS feed

  • General discussion

  • If I have posted this in the wrong place please just let me know.

    Back ground to my issue

    About 1 month ago I put in 3 new hard drives in as a software raid 5 array and moved my ssd primary drive over to a different controller on the mother board.

    I then noticed that the same 4 windows updates were installing then, when I rebooted the machine it would run a check disk on the drive and once it was back into windows it would say 4 updates available again.

    I then tried to upgrade to office professional and it gets about half way and comes up with 1935 error. On looking into this it says I need repair or re-add the .net frame work 2

    My problem

    If I go to Control Panel->Add/remove Programs and select Windows features the box appear, but is blank

    If I try and re-install .net framework 2 it say go to the operating system and add or remove the feature.

    If I try and run windows update it errors and the error relates to an incomplete failed update.

    If I try and run a windows repair, it say first need to run an update.

    I have totally removed and re-added Automatic updates but it still has the same error

    I have tried the Microsoft fix it tools and it says it cannot fix the issue for the Automatic updates.

    I have manually tried to install windows updates but they keep saying I do need them or already have them

    Any suggestions would be greatly appreciated

    Tuesday, September 16, 2014 2:24 PM

All replies

  • Hi STEPHENAD,

    From your description, it is related with windows. Please ask in answer forum.

    Best regards,


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    Wednesday, September 17, 2014 7:55 AM