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Windows 2008 R2 Bluescreen (BSOD) with error 0x0000003b (0x00000000c0000005, 0xfffff88001342fa4, 0xfffff88009b70de0, 0x0000000000000000). RRS feed

  • Question

  • Hi, I have a bluescreen issue and found analysis result as below, anyone can advise or help?


    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [V:\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: SRV*DownstreamStore*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: Server, suite: TerminalServer SingleUserTS
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`01859000 PsLoadedModuleList = 0xfffff800`01a9e670
    Debug session time: Wed Dec 14 08:25:08.871 2011 (GMT+11)
    System Uptime: 11 days 20:19:09.408
    Loading Kernel Symbols
    ......................

    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.

    .........................................
    ................................................Page 21bd1f not present in the dump file. Type ".hh dbgerr004" for details
    ..Page 21b331 not present in the dump file. Type ".hh dbgerr004" for details
    ..............
    ................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details
    Loading unloaded module list
    ..............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 3B, {c0000005, fffff88001342fa4, fffff88009b70de0, 0}

    Page 21b331 not present in the dump file. Type ".hh dbgerr004" for details
    Page 21bd1f not present in the dump file. Type ".hh dbgerr004" for details
    Page 21bd1f not present in the dump file. Type ".hh dbgerr004" for details
    Page 21b331 not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details
    Page 21bd1f not present in the dump file. Type ".hh dbgerr004" for details
    Page 21b331 not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details
    Probably caused by : dfsrro.sys ( dfsrro!DfsrRoProcessMessageStartDirectoryPrefixConfig+224 )

    Followup: MachineOwner
    ---------

    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88001342fa4, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88009b70de0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------

    Page 21b331 not present in the dump file. Type ".hh dbgerr004" for details
    Page 21bd1f not present in the dump file. Type ".hh dbgerr004" for details
    Page 21bd1f not present in the dump file. Type ".hh dbgerr004" for details
    Page 21b331 not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details
    Page 21bd1f not present in the dump file. Type ".hh dbgerr004" for details
    Page 21b331 not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 000007ff`fffd3018).  Type ".hh dbgerr001" for details

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    FAULTING_IP:
    dfsrro!DfsrRoProcessMessageStartDirectoryPrefixConfig+224
    fffff880`01342fa4 41834c242c01    or      dword ptr [r12+2Ch],1

    CONTEXT:  fffff88009b70de0 -- (.cxr 0xfffff88009b70de0)
    rax=fffff88001349110 rbx=0000000000000000 rcx=fffff880013492a0
    rdx=fffff88009b717d8 rsi=fffff8a0015c35f0 rdi=000000000bbef504
    rip=fffff88001342fa4 rsp=fffff88009b717c0 rbp=fffffa800bf29690
     r8=fffff88001349308  r9=00000000ffffffff r10=0000000000000000
    r11=0000000000000011 r12=005c00360065006d r13=fffff8a0015c3640
    r14=0000000000000000 r15=fffff88001342c01
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    dfsrro!DfsrRoProcessMessageStartDirectoryPrefixConfig+0x224:
    fffff880`01342fa4 41834c242c01    or      dword ptr [r12+2Ch],1 ds:002b:005c0036`00650099=????????
    Resetting default scope

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0x3B

    PROCESS_NAME:  dfsrs.exe

    CURRENT_IRQL:  1

    LAST_CONTROL_TRANSFER:  from fffff88001342ced to fffff88001342fa4

    STACK_TEXT: 
    fffff880`09b717c0 fffff880`01342ced : 00000000`00000000 fffff8a0`015c35f0 fffffa80`09edd830 00000000`00000014 : dfsrro!DfsrRoProcessMessageStartDirectoryPrefixConfig+0x224
    fffff880`09b71840 fffff880`012be987 : 00000000`00000000 fffffa80`0b7ae4d0 fffffa80`07026910 00000000`00000000 : dfsrro!DfsrRoNotifyPortMessage+0xc5
    fffff880`09b71880 fffff880`012e489c : fffff880`09b71980 00000000`00000001 fffffa80`0b984170 00000000`00000014 : fltmgr!FltpFilterMessage+0xc7
    fffff880`09b718d0 fffff880`012e8ca2 : fffffa80`0b984170 00000000`0bbef598 00000000`00000000 00000000`00000000 : fltmgr!FltpMsgDeviceControl+0xdc
    fffff880`09b71930 fffff880`012bd99f : fffffa80`0701bad0 fffff880`09b71ca0 fffffa80`0bf29690 00000000`00000000 : fltmgr!FltpMsgDispatch+0xd2
    fffff880`09b719b0 fffff800`01bf0a97 : fffffa80`0bf29690 fffff880`09b71ca0 fffffa80`0b984288 fffffa80`0b984170 : fltmgr! ?? ::FNODOBFM::`string'+0x2e80
    fffff880`09b71a10 fffff800`01bf12f6 : fffffa80`0caa0b30 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
    fffff880`09b71b40 fffff800`018d4ed3 : fffffa80`0caa0b30 00000000`00000001 fffffa80`07f01060 fffff800`01bcd4f4 : nt!NtDeviceIoControlFile+0x56
    fffff880`09b71bb0 00000000`76e9138a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0bbef368 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76e9138a


    FOLLOWUP_IP:
    dfsrro!DfsrRoProcessMessageStartDirectoryPrefixConfig+224
    fffff880`01342fa4 41834c242c01    or      dword ptr [r12+2Ch],1

    SYMBOL_STACK_INDEX:  0

    SYMBOL_NAME:  dfsrro!DfsrRoProcessMessageStartDirectoryPrefixConfig+224

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: dfsrro

    IMAGE_NAME:  dfsrro.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7944d

    STACK_COMMAND:  .cxr 0xfffff88009b70de0 ; kb

    FAILURE_BUCKET_ID:  X64_0x3B_dfsrro!DfsrRoProcessMessageStartDirectoryPrefixConfig+224

    BUCKET_ID:  X64_0x3B_dfsrro!DfsrRoProcessMessageStartDirectoryPrefixConfig+224

    Followup: MachineOwner
    ---------

    Friday, December 23, 2011 3:50 AM