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Still Receiving Deleted Reports

    Question

  • I created and scheduled a couple of reports many moons ago. After receiving the reports via email for a few weeks, I decided to delete the schedule and the reports. However, I still received the emailed reports. I do not see the deleted reports anywhere in Cloudyn yet, I receive them daily. Can someone please let me know what i can do to stop there reports from sending.

    Thank you,

    Julio

    Friday, November 16, 2018 4:48 PM

All replies

  • Hello Julio,

    Thank you for using Azure Cost Management for Cloudyn and for reporting this issue. If you have not already, please check out the reporting FAQ: How to schedule reports and alerts in Cloudyn. Locate your reports to see they are removed. If they are and you still receive the alerts, please go ahead and open a support ticket with our team.

    Azure Portal > Help + Support > New Support Request > Service: Billing > Cloudyn Legacy

    Best regards,

     Ben

    Saturday, November 17, 2018 1:28 AM