framework 4 fails to install

Question

I get the following error log when I try installing >net framework 4. Is ther a solution or do I throw my computer away and go to Apple.

OS Version = 6.0.6002, Platform 2, Service Pack 2

OS Description = Vista - x64 Home Premium Edition Service Pack 2

CommandLine = C:\927e270b52a17ed67d95b1\\Setup.exe /x86 /x64

TimeZone = Eastern Daylight Time

Initial LCID = 1033

Using Simultaneous Download and Install mechanism

Operation: Installing

Package Name = Microsoft .NET Framework 4 Setup

Package Version = 4.0.30319

User Experience Data Collection Policy: Disabled

Number of applicable items: 12

Exe (C:\927e270b52a17ed67d95b1\SetupUtility.exe) succeeded.

Exe Log File: dd_SetupUtility.txt

ServiceControl operation succeeded!

ServiceControl operation succeeded!

Exe (C:\927e270b52a17ed67d95b1\Windows6.0-KB956250-v6001-x64.msu) failed with 0x1 - Incorrect function. .

Exe (C:\927e270b52a17ed67d95b1\SetupUtility.exe) succeeded.

Exe Log File: dd_SetupUtility.txt

MSI (C:\927e270b52a17ed67d95b1\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20110404_131909353-MSI_netfx_Core_x64.msi.txt

Exe (C:\927e270b52a17ed67d95b1\SetupUtility.exe) succeeded.

Exe Log File: dd_SetupUtility.txt

MSI (C:\927e270b52a17ed67d95b1\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20110404_131909353-MSI_netfx_Core_x64.msi.txt

Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:00:55).

Answer 1

First, clean up from the failed install usinf this:

http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

Then, download the standalone installer for .NET Framework 4.0:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-919f-b21f31ab88b7&displaylang=en

Clean out your %temp% folder, disable your AV software, then run the standalone installer "as administrator".

 

Answer 2

Hi,

I'm sorry that you are having troubles installing .NET Framework 4. The log snippet you posted does not provide enough infomration to diagnose the problem.  I will need to take a look at the complete install logs to narrow down the issue. Could you collect your .Netfx4 setup logs following the instructions at http://blogs.msdn.com/heaths/pages/collect.aspx and post them somewhere we can access? (you can use skydrive.live.com to post the logs). I'd be happy to take a look to see what has happened.

Thanks,

~Merrie - MSFT
--------------
.NET Deployment Team

Answer 3

Merri:

added logs to skydrive.live,  File name is cooke

Answer 4

I put the log files on skydrive.

Answer 5

Hi cookie,

Would you please paste the URL link of the log file here, so that we could access to the file? Also, please remember set the access permission to Public. For steps to change the access permission, please see: http://explore.live.com/windows-live-skydrive-change-access-permissions-faq

Waiting to hear from you.

Best Regards,

---

Andrew Wu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 6

I hope this what you need.

http://cid-2cc1a4c25bc67cb8.office.live.com/browse.aspx/cooke

Answer 7

Hi cookie,

I've checked your installation logs, and find the error message below:

[4/6/2011, 10:7:16]Exe (C:\08a4a01188af5ae228\Windows6.0-KB956250-v6001-x64.msu) failed with 0x1 - Incorrect function. .
[4/6/2011, 10:7:16]PerformOperation on exe returned exit code 1 (translates to HRESULT = 0x1)
[4/6/2011, 10:7:33] Returning IDOK. INSTALLMESSAGE_ERROR [The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.] 

According to the above error message, there mighte be some error with Windows Installer service.

Please check that the Windows Installer service is set to manual but not disable via the following steps:

1.       Click Start menu, click Run, type services.msc in the Open text box, and then click OK.

2.       In the Services (Local) list, right-click Windows Installer, and then click Properties.

3.       If the Startup type drop-down list is set to a value of Disable, select the Manual option from the Startup type drop-down list, and then click OK.

4.       Click the File menu, and then click Exit.

You can also download the Windows Installer 4.5 Redistributable from the link below: http://www.microsoft.com/downloads/en/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4
For Windows Vista x64, please install the Windows6.0-KB942288-v2-x64.msu.

You can refer to the articles below to know more about fixing some issues related with the service:

• How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer
• How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
• Error “the Windows Installer Service Could Not Be Accessed” In Windows Vista

Then please try extracting the .NET Framework 4 installer package to you hard drive, and run the update Windows6.0-KB956250-v6001-x64.msu directly before the setup.
You can use some third party tool such as WinRAR or use /x command line to extract the installer and look for the update file Windows6.0-KB956250-v6001-x64.msu.

If you have any concerns, please feel free to let me know.

Best Regards,

---

Andrew Wu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.