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Windows Live Messenger problems RRS feed

  • Question

  •  

    I have a weird problem with messenger;

     

    I can connect with voice call, video call and remote assistance with people here in the UK but with my friend in the US we can connect with video call but not with voice call or remote assistance! Surely video call uses more bandwidth so it can't be a bandwidth problem and he's turned his firewall off completely.

     

    Can anyone shed some light on this for me please.

    Thursday, August 28, 2008 8:12 PM

Answers

  • HI Jokah,

     

    Thanks for contacting us.  Unfortunately, we only support use of the Windows Live Messenger Web APIs.  For general support on the Windows Live Messenger product, please goto http://support.live.com.

     

    Thanks,

    Kitty

     

    Friday, August 29, 2008 11:50 PM