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silverlight crash with error code: 0x8013150a RRS feed

  • Question

  • Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16518, time stamp: 0x52f347b2
    Faulting module name: coreclr.dll, version: 5.1.30214.0, time stamp: 0x52fdaec8
    Exception code: 0x8013150a
    Fault offset: 0x000475ff
    Faulting process id: 0x3b8c
    Faulting application start time: 0x01cf3f5e5625d470
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\coreclr.dll
    Report Id: 2f1600fa-ab57-11e3-8265-00090ffe0001

    My system is windows 8.1 and I am using the IE 11. When I visit a silverlight page on my program I got this error, and when I use Chrome , the error also occurred. My colleage do not face this, so what is wrong with my system. Please help.

    Tuesday, March 18, 2014 9:47 AM

Answers

  • Hi,

    My compter is windows 8.1 with IE 11, but silverlight works well in my side.

    So first I would suggest you to refer to the article given below to uninstall and reinstall the silverlight.

    #How to clean a corrupted Silverlight installation and then reinstall Silverlight:
    http://support.microsoft.com/kb/2608523 .

    If the above can not help, please try to refer to the following article to fix the silverlight crash.

    #How to fix Silverlight Crashes:

    http://www.slideshare.net/StarletFroast/how-to-fix-silverlight-crash .

    Best Regards,
    Amy Peng


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    Wednesday, March 19, 2014 7:49 AM
    Moderator