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workflow not moving to 2nd level approver.

    Question

  • Hi,

    I have below requirement,

    I have a list with department field. A workflow was attached to this list. It has 2 approvers. 1<sup>st</sup> approver is static.  The second level approver need to be populated based on depart met selection.

    I have created a master list with department name and approver as below. I am referring this list as a lookup in my main list.

    Department1

    User1

    Department2

    User2

    Department3

    User3

    I have create workflow as below.

    Screen shot below for Approver variable

    The workflow is getting completed after 1<sup>st</sup> approver. It is not going for 2<sup>nd</sup> approver. Can you please suggest on what is the problem. ?

    Friday, February 17, 2017 3:57 PM

All replies

  • Hi Nikhil0041,

    From your description, in the custom task process, I suppose that you set the content approval status to Approved/Rejected if the task is Approved/Rejected.

    If we output the “Current Item:Approval Status” to the workflow history before the “If Current Item:Approval Status equals 0;#Approved” condition, we will find the “Current Item:Approval Status” value is still “2;#Pending”.

    For this issue, wait several minutes for the task process changing the content approval status value.


    Best Regards,

    Linda Zhang


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    Monday, February 20, 2017 8:38 AM
    Moderator