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Outlook and Dialing Phone Numbers RRS feed

  • Question

  • I have an application that interfaces with the user's telephone to control phone calls.  I can look up contacts in outlook and call them from my application, but I am looking to override the way outlook dials contact phone numbers so that when you choose to call a contact from outlook it uses my application to control the users desk phone to do so.

    I have looked customizing the Outlook UI, but have only found options to add new context menu items, not to change the actions of current ones.

    anyone have any advice?

    Wednesday, January 4, 2012 4:13 AM

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