Create a PDF missing drawing elemets RRS feed

  • Question

  • When I select Save & Send - Create PDF, most of the background in my Visio drawing is missing. It looks fine in print preview, prints fine on my printer and also prints fine when using the Adobe PDF print driver.
    Monday, October 6, 2014 11:47 PM


  • Hi,

    What do you mean background exactly? background design or background layer? Do you hide the background layer or make it invisible?

    Since this issue may be caused by unexpected factors, maybe you can provide some sample files to let me know, please upload them to OneDrive and share the files with links.

    Some reference:


    Best regards,

    Greta Ge
    TechNet Community Support

    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

    • Marked as answer by Greta Ge Friday, October 17, 2014 6:34 AM
    Tuesday, October 7, 2014 9:34 AM