Problem getting problem resolved RRS feed

  • Question

  • I have a problem that causes IIS 64bit to freeze after an "unexpected" exception that does not happen with IIS 32bit. I raised a paid for  support ticket and was told that the people handling the ticket did not have the expertise "necessary to solve the problem" that has something to do with IIS or Office.

    I can find no way of circumventing the problem and neither can the Microsoft support staff I have spoken to!

    The Microsoft Support Ticket reference is: [Ticket #:19159148]

    I have been informed that the paid for support ticket will be closed as unresolved and that they MAY refund what I paid.

    Does anyone know how I can get this problem resolved?

    Any help would be greatly appreciated.

    • Moved by Richard MuellerMVP Thursday, March 19, 2020 11:10 AM Not a TechNet Wiki question
    Thursday, March 19, 2020 8:08 AM


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    There are forums for IIS 7, IIS 5 & 6, and IIS 64-bit.

    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    • Proposed as answer by Guido Franzke Thursday, March 19, 2020 11:27 AM
    • Marked as answer by infrazee Thursday, March 19, 2020 12:34 PM
    • Unmarked as answer by infrazee Wednesday, April 15, 2020 10:46 AM
    • Marked as answer by Guido Franzke Friday, July 3, 2020 7:47 AM
    Thursday, March 19, 2020 9:16 AM