locked
App certification process RRS feed

  • Question

  • Based on the dashboard, it show us it will take 16h to pass the App certification process, but it already 26 hours passed, why my app still do not pass the certification, how can I contract Microsoft to check my app?
    Monday, October 31, 2016 4:00 PM

Answers

  • Hello,

    Currently, it can take 16 hours for customers to see your app's listing in the Store after your submission passes certification. And the certification process itself is usually completed within a few hours, while in some cases it might take up to three business days.

    For more details, see The app certification process.

    After that if you still experience the issue, please contact Dev Center support through your developer account to have a further check.

    Thank you.

    Best regards,

    Mattew Wu 


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    • Proposed as answer by Azat Tazayan Tuesday, November 1, 2016 6:32 AM
    • Marked as answer by Mattew Wu Wednesday, November 9, 2016 7:27 AM
    Tuesday, November 1, 2016 5:33 AM