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Failed to open HLK Studio on Windows7 32bit platform RRS feed

  • Question

  • After installing HLK Studio stand alone pacakge and tried to open as an admin on Window7 32bit but received an error: HLK Failure HLK Studio encountered a critical failure while loading, open HLK studio with administrative permission. Below is the error details:

    Exception Details:

    System.Windows.Markup.XamlParseException: The type initializer for 'Microsoft.Windows.Kits.Hardware.UI.Views.HelpProvider' threw an exception. ---> System.MissingMethodException: Method not found: 'Void System.Windows.Input.CommandBinding..ctor(System.Windows.Input.ICommand, System.Windows.Input.ExecutedRoutedEventHandler, System.Windows.Input.CanExecuteRoutedEventHandler)'.
       at Microsoft.Windows.Kits.Hardware.UI.Views.HelpProvider..cctor()
       --- End of inner exception stack trace ---
       at System.Windows.Markup.XamlReader.RewrapException(Exception e, IXamlLineInfo lineInfo, Uri baseUri)
       at System.Windows.Markup.WpfXamlLoader.Load(XamlReader xamlReader, IXamlObjectWriterFactory writerFactory, Boolean skipJournaledProperties, Object rootObject, XamlObjectWriterSettings settings, Uri baseUri)
       at System.Windows.Markup.WpfXamlLoader.LoadBaml(XamlReader xamlReader, Boolean skipJournaledProperties, Object rootObject, XamlAccessLevel accessLevel, Uri baseUri)
       at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
       at System.Windows.Application.LoadBamlStreamWithSyncInfo(Stream stream, ParserContext pc)
       at System.Windows.Application.LoadComponent(Uri resourceLocator, Boolean bSkipJournaledProperties)
       at System.Windows.Application.DoStartup()
       at System.Windows.Application.<.ctor>b__1(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

    Event Log Entries:

    [11/5/2015 1:13 PM]<HLK (Studio UI)> Exception Message:
    System.Windows.Markup.XamlParseException: The type initializer for 'Microsoft.Windows.Kits.Hardware.UI.Views.HelpProvider' threw an exception. ---> System.MissingMethodException: Method not found: 'Void System.Windows.Input.CommandBinding..ctor(System.Windows.Input.ICommand, System.Windows.Input.ExecutedRoutedEventHandler, System.Windows.Input.CanExecuteRoutedEventHandler)'.
       at Microsoft.Windows.Kits.Hardware.UI.Views.HelpProvider..cctor()
       --- End of inner exception stack trace ---
       at System.Windows.Markup.XamlReader.RewrapException(Exception e, IXamlLineInfo lineInfo, Uri baseUri)
       at System.Windows.Markup.WpfXamlLoader.Load(XamlReader xamlReader, IXamlObjectWriterFactory writerFactory, Boolean skipJournaledProperties, Object rootObject, XamlObjectWriterSettings settings, Uri baseUri)
       at System.Windows.Markup.WpfXamlLoader.LoadBaml(XamlReader xamlReader, Boolean skipJournaledProperties, Object rootObject, XamlAccessLevel accessLevel, Uri baseUri)
       at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
       at System.Windows.Application.LoadBamlStreamWithSyncInfo(Stream stream, ParserContext pc)
       at System.Windows.Application.LoadComponent(Uri resourceLocator, Boolean bSkipJournaledProperties)
       at System.Windows.Application.DoStartup()
       at System.Windows.Application.<.ctor>b__1(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
    [11/5/2015 1:13 PM]<HLK (Studio UI)> Failed to connect to database.

    Failed to connect to OM
    [11/5/2015 1:13 PM]<HLK (Connection)> Failed to connect to OM There was a problem creating connection to HLK-SERVER::HLKJobs.
    [11/5/2015 1:13 PM]<HLK (Connection)> There was a problem creating connection to HLK-SERVER::HLKJobs. Could not get version information from the DTM Controller, cannot continue
    [11/5/2015 1:13 PM]<HLK (LogoManager)> Creating a new DatabaseProjectManager
    Attempting to connect to server: HLK-SERVER and database: HLKJobs
    Initializing database session managers
    Session managers initialized successfully...
    Validating Version
    Caught exception while opening DatabaseProjectManager
    System.Data.SqlClient.SqlException (0x80131904): Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()
       at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
       at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)
       at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, SqlConnection owningObject)
       at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, TimeoutTimer timeout)
       at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, TimeoutTimer timeout, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
       at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
       at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
       at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
       at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
       at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
       at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
       at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
       at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
       at System.Data.SqlClient.SqlConnection.Open()
       at System.Data.Linq.SqlClient.SqlConnectionManager.UseConnection(IConnectionUser user)
       at System.Data.Linq.SqlClient.SqlProvider.get_IsSqlCe()
       at System.Data.Linq.SqlClient.SqlProvider.InitializeProviderMode()
       at System.Data.Linq.SqlClient.SqlProvider.System.Data.Linq.Provider.IProvider.Execute(Expression query)
       at System.Data.Linq.DataQuery`1.System.Linq.IQueryProvider.Execute[S](Expression expression)
       at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable`1 source)
       at Microsoft.Windows.Kits.Hardware.ObjectModel.DBConnection.DatabaseProjectManager.GetHighestVersion()
       at Microsoft.Windows.Kits.Hardware.ObjectModel.DBConnection.DatabaseProjectManager..ctor(String server, String database)
    [11/5/2015 1:13 PM]<HLK (Project)> Could not get version information from the DTM Controller, cannot continue

    System.Data.SqlClient.SqlException (0x80131904): Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()
       at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
       at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)
       at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, SqlConnection owningObject)
       at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, TimeoutTimer timeout)
       at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, TimeoutTimer timeout, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
       at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
       at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
       at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
       at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
       at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
       at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
       at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
       at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
       at System.Data.SqlClient.SqlConnection.Open()
       at System.Data.Linq.SqlClient.SqlConnectionManager.UseConnection(IConnectionUser user)
       at System.Data.Linq.SqlClient.SqlProvider.get_IsSqlCe()
       at System.Data.Linq.SqlClient.SqlProvider.InitializeProviderMode()
       at System.Data.Linq.SqlClient.SqlProvider.System.Data.Linq.Provider.IProvider.Execute(Expression query)
       at System.Data.Linq.DataQuery`1.System.Linq.IQueryProvider.Execute[S](Expression expression)
       at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable`1 source)
       at Microsoft.Windows.Kits.Hardware.ObjectModel.DBConnection.DatabaseProjectManager.GetHighestVersion()
       at Microsoft.Windows.Kits.Hardware.ObjectModel.DBConnection.DatabaseProjectManager..ctor(String server, String database)
    [11/4/2015 6:15 PM]<HLK (Studio UI)> Exception Message:
    System.Windows.Markup.XamlParseException: The type initializer for 'Microsoft.Windows.Kits.Hardware.UI.Views.HelpProvider' threw an exception. ---> System.MissingMethodException: Method not found: 'Void System.Windows.Input.CommandBinding..ctor(System.Windows.Input.ICommand, System.Windows.Input.ExecutedRoutedEventHandler, System.Windows.Input.CanExecuteRoutedEventHandler)'.
       at Microsoft.Windows.Kits.Hardware.UI.Views.HelpProvider..cctor()
       --- End of inner exception stack trace ---
       at System.Windows.Markup.XamlReader.RewrapException(Exception e, IXamlLineInfo lineInfo, Uri baseUri)
       at System.Windows.Markup.WpfXamlLoader.Load(XamlReader xamlReader, IXamlObjectWriterFactory writerFactory, Boolean skipJournaledProperties, Object rootObject, XamlObjectWriterSettings settings, Uri baseUri)
       at System.Windows.Markup.WpfXamlLoader.LoadBaml(XamlReader xamlReader, Boolean skipJournaledProperties, Object rootObject, XamlAccessLevel accessLevel, Uri baseUri)
       at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
       at System.Windows.Application.LoadBamlStreamWithSyncInfo(Stream stream, ParserContext pc)
       at System.Windows.Application.LoadComponent(Uri resourceLocator, Boolean bSkipJournaledProperties)
       at System.Windows.Application.DoStartup()
       at System.Windows.Application.<.ctor>b__1(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
    [11/4/2015 6:15 PM]<HLK (Studio UI)> Failed to connect to database.

    Failed to connect to OM
    [11/4/2015 6:15 PM]<HLK (Connection)> Failed to connect to OM There was a problem creating connection to HLK-SERVER::HLKJobs.
    [11/4/2015 6:15 PM]<HLK (Connection)> There was a problem creating connection to HLK-SERVER::HLKJobs. Could not get version information from the DTM Controller, cannot continue
    System Information:

    Available Virtual Memory: 3,576.00 MB
    Available Physical Memory: 1,614.00 MB
    Available Space on drive C:\: 45,464.00 MB


    • Edited by Mchippa Thursday, November 5, 2015 6:34 PM
    Thursday, November 5, 2015 6:17 PM

All replies

  • Assuming you have already tried to open "with Administrator privileges", where you would right-click on the App icon and select "Run as Administrator", then you may be hitting either a Firewall issue or account permissions issue, both of which are covered in the Help documentation for installing Remote HLK Studio, linked below;

    https://msdn.microsoft.com/en-us/library/windows/hardware/dn939925(v=vs.85).aspx

    Thanks.

    Thursday, November 5, 2015 6:46 PM