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How to remove custom background image RRS feed

  • Question

  • Our SharePoint site was created by another company. They put a background image on the site we asked them to remove. Interestingly enough, as a site admin, I can't see said background image (so it looks like they did their job). But when we "released" the SP site to the rest of the company, that background image shows up for regular users (not site admin).

    I've searched high and low for the graphic or a reference to a graphic in the code but I can't seem to find it.

    First, I think it's weird that it doesn't show up for the site admins, but everyone else. AND, as a site admin, I can't find the file.

    My first thought was that they needed to clear the cache but until we released the site, no one had seen it other than the site admins.

    Perplexed!

    Any help would be greatly appreciated. I'm just a mid-level user/admin with enough experience to be dangerous so I need a week bit of hand holding.

    Thanks in advance!

    Anne

    Friday, November 6, 2015 9:59 PM

Answers

  • Hi Anne,

    Go to site page where your image have, or ask the user who can see the image, right click and see the image properties and see the path by clicking copy image url if you can find it.

    Second option you can press the F12 button that bring the IE debugger tool, select the arrow cursor from the debugger tool menu bar, hour the mouse on image and see from where it is coming, once you have file path, check if the image file is checked out or the image file is not published.


    KRISHANA KUMAR

    SharePoint Architect

    Mosstechnet-kk.com

     

    Please click "Mark As Answer" if this post solves your problem or "Vote As Helpful" if it was useful

    • Marked as answer by mslieder Monday, November 9, 2015 5:42 PM
    Saturday, November 7, 2015 11:17 PM

All replies

  • The background image is probably being set in a CSS file. Something like this: background-image: url("someimage.gif")

    The most likely reason you can see it but others cannot is that the file is checked out. So once you find the file and check it in, then everyone should see the same thing.

    Maybe start by looking in the SitePages, Site Assets, Pages, etc. libraries looking for any checked out CSS files.

     


    Mike Smith TechTrainingNotes.blogspot.com
    Books: SharePoint 2007 2010 Customization for the Site Owner, SharePoint 2010 Security for the Site Owner

    Saturday, November 7, 2015 3:55 AM
  • Hi Anne,

    Go to site page where your image have, or ask the user who can see the image, right click and see the image properties and see the path by clicking copy image url if you can find it.

    Second option you can press the F12 button that bring the IE debugger tool, select the arrow cursor from the debugger tool menu bar, hour the mouse on image and see from where it is coming, once you have file path, check if the image file is checked out or the image file is not published.


    KRISHANA KUMAR

    SharePoint Architect

    Mosstechnet-kk.com

     

    Please click "Mark As Answer" if this post solves your problem or "Vote As Helpful" if it was useful

    • Marked as answer by mslieder Monday, November 9, 2015 5:42 PM
    Saturday, November 7, 2015 11:17 PM
  • Got it, thanks!! That helped!

    Anne


    Anne

    Monday, November 9, 2015 5:42 PM