Kinect 2.0 reconnects every few seconds RRS feed

  • Question

  • Hello everyone.

    I have had this Kinect 2.0 for a while and now I was trying to work with it on my new laptop.

    Laptop Specs:

    Windows 10 Home edition x64

    Intel Core i9 9980Hk 2.4GHz

    NVIDIA GForce RTX2080

    16GB RAM.

    I connected my XBox Kinect 2.0 on a 3.0 port (my laptop has three 3.0 ports) and it recognized it immediately, but it keeps reconnecting every few seconds and when I open the SDK Config Verifier the USB Controller tab and the Verify Kinect Depth and Color Streams have an orange exclamation mark.

    I tried so many things from forums and comments, nothing worked so far. I updated drivers, tested different ports, removed all other usb connected devices in my laptop, manually installed the latest SDK, updated Windows, Updated drivers, checked cable connections, followed more instructions and nothing.

    I would really appreciate your help. Thank you in advance

    Sunday, April 19, 2020 6:52 PM

All replies

  • just got the adapter for kinect today and had same issue

    sdk 2 , kinect 2

    went into device manager and when kinect pops up in the list right click it and update driver

    fixed it for me 

    Thursday, April 23, 2020 11:40 PM