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Getting "An unexpected network error has occurred. The app list cannot be refreshed...." during App association for Windows Phone 8.1 RRS feed

  • Question

  • Hi, I am trying for the second day associate application with windows store product. I am using brand new developer account I was given by my company. I choose a project from the solution (Visual Studio 2015), then Store -> Associate App With The store. Then I choose next, and here whatever I do I always get

    "An unexpected network error has occurred. The app list cannot be refreshed. Please retry by pressing the Refresh button". 

    This app was already published numerous times, its not new.

    I have searched internet for various solutions, the most promissing : https://social.msdn.microsoft.com/Forums/windowsapps/en-US/cf578dab-79f2-46ab-a2aa-50a46041ea20/error-an-unexpected-network-error-has-occured-the-app-list-cannot-be-refreshed-please-retry-by?forum=windowsstore does not work for me. I can add that there are only 3 applications in the store so maybe this is some kind of different problem.

    I have found that when I try to refresh the list of "Existing app names", I can see in fiddler that following url is being retrieved:

    http://go.microsoft.com/fwlink/?LinkId=823107&clcid=0x409

    with the result 302

    and no other connection is being tried by VS.

    I have tried this with two accounts, I have tried removing accounts, and re-adding, I used variuous internet connection, I even run windows in safe mode, no luck - always the same problem.

    Thank You, Martin



    • Edited by luskan2 Friday, July 21, 2017 7:49 AM
    • Moved by Mattew Wu Monday, July 31, 2017 1:48 AM pulishing issue
    Friday, July 21, 2017 7:46 AM

Answers

  • Problem solved, I was using developer account which appears didnt allowed for product association - and resulted in such strange behaviour. After using other account - I suppose with full priviledges - but I am not sure, product list was correctly retrieved.

    • Marked as answer by luskan2 Thursday, July 27, 2017 11:29 AM
    Thursday, July 27, 2017 11:29 AM

All replies

  • Hi Martin,

    I can manage to see the app listing after trying several times in Visual Studio 2015. Since you have tried these methods but still cannot get the app name listing, please report your issue by posting to https://connect.microsoft.com/VisualStudio/

    Thank you.

    Best regards,

    Mattew Wu


    MSDN Community Support
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    • Edited by Mattew Wu Friday, July 21, 2017 8:49 AM
    Friday, July 21, 2017 8:43 AM
  • Thank you for your answer, I have posted this issue to connect:

    https://connect.microsoft.com/VisualStudio/feedback/details/3138151/i-am-getting-an-unexpected-network-error-has-occurred-the-app-list-cannot-be-refreshed-during-app-association-for-windows-phone-8-1

    but it was closed for some reason, do You know what I have done wrong with my issue?

    Martin

    Wednesday, July 26, 2017 3:54 PM
  • Problem solved, I was using developer account which appears didnt allowed for product association - and resulted in such strange behaviour. After using other account - I suppose with full priviledges - but I am not sure, product list was correctly retrieved.

    • Marked as answer by luskan2 Thursday, July 27, 2017 11:29 AM
    Thursday, July 27, 2017 11:29 AM