Kinect won't turn on with Microsoft Store 8.1 apps. RRS feed

  • Question

  • To update on this matter... This is still an issue even on Win version 1903. Checked with e.g Astronaut Journey, a Win Store 8.1 game, just before upgrading. On 1803 Kinect turned on as expected, after upgrade to 1809 Kinect did not turn on. Other not Win Store Kinect apps still worked. (The Kinect games on Win Store needs to be build for 8.1 due to full skeleton function.) (Such apps as 3D scan may have been updated, not sure.)

    Been in contact with Microsoft Technical Support, they will lift this matter, said we'll have to wait for cumulative updates to see if the problem gets solved. They encourage to report the problem on the Feedback Hub, available from Start Menu.

    It is possible to run the Kinect flawlessly on another app at the same time as the Kinect Store app runs, so there is nothing fishy with the Kinect itself. Nor the app itself. Just the connection somehow. Anyone has a workaround for this??
    Otherwise, the recommendation from the Tech was to let the Feedback Hub know.
    Monday, July 15, 2019 9:48 AM


All replies