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Issues with MAPI profile creation on Windows 2019 RRS feed

  • Question

  • Hi Team,

    We are currently facing issues with MAPI profile creation on Windows 2019 server with Office 2019. When the profile was created for the first time with one user, it had got created successfully and further our application also worked fine.

    Now, when we deleted the existing profile and created a new profile using another user, the profile got created successfully but our application stopped working. We are getting the below error:
    An error occurred: The Messaging Application Programming Interface (MAPI) function 'IMAPISession::OpenMsgStore (private)' failed with return code 'MAPI_E_FAILONEPROVIDER'.

    This scenario used to work with Office 2016/Office 2019 on Windows 2016 server. Hence we wanted to know if any changes are made at profile creation level with Office 2019 on Windows 2019 OS. Or if there is any other file/location where the older user credentials are getting referred from. 
    Thursday, August 13, 2020 9:06 AM