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Install and apply key code for multiple seat Office Professional Plus 2016 on new computer RRS feed

  • Question

  • Hi!

    Due to some sort of weird error when installing an upgrade of Windows 10, my old Toshiba all-in-one ground to a complete halt.  So...after service looked at it, they told me purchasing a new unit would be more economical in the long run.  I did.  That said, when I tried to install and apply the key code (for multiple seats) Office Professional Plus 2016 on the new computer,  your system either grinds for many minutes or comes back after several minutes with the message that the key code for Office 2016 has not been found. 

    For reference, we purchased a 50 seat package from TechSoup (we are a cultural 501(c)3) and have only used about 8 of them to date.

    I have installed the program from the disc that was made when it downloaded originally.  Can you help me get it activated please?

    Leah Marcum-Estes, Director

    Oak Ridge Art Center

    Monday, August 13, 2018 6:03 PM