User945338570 posted
hi ,
I am new to zendesk and want to create tickets including Tags too in zendesk using ZendeskApi_v2.
At present I am coding this way but getting 400 bad request error:
Code:
Public Function GenrateTicket1(ByVal Subject As String, ByVal Name As String, ByVal Email As String, ByVal Order As String, ByVal Description As String) As String
Dim content = ""
' If SqlHelper.of_FetchKey("zendesk_enable") = 1 Then
'Try
Dim client = New RestSharp.RestClient(requestUri)
client.Authenticator = New HttpBasicAuthenticator(username, password)
Dim request = New RestRequest("/api/v2/tickets.json", Method.POST)
request.AddHeader("Accept", "application/json")
request.Parameters.Clear()
'Dim createTicket As New NewTicket()
Dim api As ZendeskApi = New ZendeskApi(requestUri, username, password)
Dim t1 = api.Tickets.CreateTicket(New Ticket With {.Subject = Subject + ": " + Order, .Status = "open", .Tags = {"dss"}, .Type = "incident", .Priority = "high", .Requester = New Requester With {.Email = Email}, .Description = "Test Description", .Comment = New Comment With {.Body = "this is test comment"}})
'request.RequestFormat = RestSharp.DataFormat.Json
'request.AddBody(t1)
'Dim response As IRestResponse = client.Execute(request)
'content = response.Content
' Catch ex As System.Exception
'send_error_mail()
'content = ex.Message
'End Try
' End If
Return content
End Function
On Page Load I have called this function:
Dim str As String = ""
str = GenrateTicket1("test", "myname", "test@gmail.com", "1111", "This is a test description with tags")
Response.Write(str)
