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Some changes in Outlook caused a problem with messages RRS feed

  • Question


  • I have no great experience with email clients. But some of my friends programmatically set my Microsoft Outlook 2007. It was very comfortable to use some new things in my work, but in some days I noticed that dozen of letters disappeared from my Folder. I applied scanpst, but it couldn't do anything effective. Now I'm in trouble, but my friends are on vacations.

    Thursday, April 26, 2018 6:20 PM

All replies

  • Hello,

    The forum is for developers. So, I'd suggest asking non-programming questions on the Microsoft Answers or Outlook IT Pro Discussions forums instead.


    profile for Eugene Astafiev at Stack Overflow, Q&A for professional and enthusiast programmers

    Thursday, April 26, 2018 6:29 PM
  • Hello Griffedith,

    What did your friends programmatically done on your Outlook? Does the letter disappeared in all folders or specific folder?

    Best Regards,

    Terry


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    Friday, April 27, 2018 5:32 AM

  • I have no great experience with email clients. But some of my friends programmatically set my Microsoft Outlook 2007. It was very comfortable to use some new things in my work, but in some days I noticed that dozen of letters disappeared from my Folder. I applied scanpst, but it couldn't do anything effective. Now I'm in trouble, but my friends are on vacations.

    There are two things you can try

    First is to apply guide below, second to visit following articles that might be useful in your case…

    https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    https://www.osttopst.online/

    https://osttopst.recoverytoolbox.com/

    1. Repair the offline file with a Microsoft utility called SCANOST.exe. I’ve seen this file reside in a number of different locations, mainly within Program Files. It might be best to search for it with Windows or Google Desktop. SCANPST.exe will also work, though you’ll have to go digging for your outlook.ost, which should be near c:\Documents and Settings\%profile%\ Local Settings\Application Data\Microsoft\Outlook\outlook.ost. If your file is significant in size, you’ll save a lot of time with the repair operation by not creating a backup. Because if the repair finishes successfully and Outlook still bombs, you’ll need to…

    2. Shutdown Outlook completely, including any runaway outlook.exe processes in the task manager. Open Mail in the Control Panel and before you delete your profile completely, write down the server settings! There’s no need to worry about backing up your mail as it’s stored on the Exchange server. (Essentially, you’re deleting that outlook.ost when you drop your mail profile.) Now, start Outlook and it will create a new profile, where you’ll configure the server with the information you wrote down previously.

    Outlook will start normally again.


    Saturday, April 28, 2018 3:54 PM