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Unable to start BizTalk HostInstances from Admin Console & services.msc

    Question

  • Hi,

    I am unable to start existing BizTalk Host Instances from Admin Console & services.msc suddenly , I have double checked the BTSNTSvc.exe & BTSNTSvc64.exe config file and there was no change made and its fine, No space issue/memory issue. When I tried to start from BizTalk Admin Console I get the below error in he event viewer.  I says about  BTSDBAccessor.DLL but there is no change in any of these biztalk dlls (Its an existing working server couple of days back).

    Any help would be appreciated.

    Thanks In advance.


    Error Log:

    Log Name:      Application
    Source:        Application Error
    Date:          8/1/2017 9:50:42 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    Description:
    Faulting application name: BTSNTSvc.exe, version: 3.11.158.0, time stamp: 0x538aea40
    Faulting module name: BTSDBAccessor.DLL, version: 6.3.9600.18696, time stamp: 0x5915ecd6
    Exception code: 0xc0000135
    Fault offset: 0x0009d4c2
    Faulting process id: 0x1ed0
    Faulting application start time: 0x01d30acd2a9c72f1
    Faulting application path: C:\Program Files (x86)\Microsoft BizTalk Server 2013 R2\BTSNTSvc.exe
    Faulting module path: BTSDBAccessor.DLL
    Report Id: 684ae249-76c0-11e7-8119-005056ba3c5b
    Faulting package full name: 
    Faulting package-relative application ID: 
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-08-01T13:50:42.000000000Z" />
        <EventRecordID>299759</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Xxxxxxxxx</Computer>
        <Security />
      </System>
      <EventData>
        <Data>BTSNTSvc.exe</Data>
        <Data>3.11.158.0</Data>
        <Data>538aea40</Data>
        <Data>BTSDBAccessor.DLL</Data>
        <Data>6.3.9600.18696</Data>
        <Data>5915ecd6</Data>
        <Data>c0000135</Data>
        <Data>0009d4c2</Data>
        <Data>1ed0</Data>
        <Data>01d30acd2a9c72f1</Data>
        <Data>C:\Program Files (x86)\Microsoft BizTalk Server 2013 R2\BTSNTSvc.exe</Data>
        <Data>BTSDBAccessor.DLL</Data>
        <Data>684ae249-76c0-11e7-8119-005056ba3c5b</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

    Tuesday, August 1, 2017 2:20 PM

Answers

  • Hi All,

    Thanks For your reply. I am able to solve the issue finally.

    I had installed GnuPG software on my server and which had changed the environment variable path   settings in the machine. and that is why I was unable to access Host instances of that machine.

    Post correction of environment variable path value, the host instances are back to functional.

    • Marked as answer by SubrataSaha Saturday, August 19, 2017 2:12 PM
    Saturday, August 19, 2017 2:12 PM

All replies