product purchase not working, app incorrectly identified as trial RRS feed

  • Question

  • Hello,
    We have a complete working application already uploaded and approved on the store. The in app purchase for some reason does not work, we do not think this is a problem in our script code or the plugin we use (we tried different ones to verify) because we also tried to put a bare call Windows.ApplicationModel.Store.CurrentApp.RequestProductPurchaseAsync("Unlock_Full", false); directly in App.xaml.cs, in the OnLaunched method, and this fails the same way as any of other of our tries: the application is incorrectly identified as a trial and this disable all purchases...

    We suppose there is something wrong in the settings we have done in the Microsoft portal or in the way we associate the application with the Store from Visual Studio, we really appreciate any help or suggestion about this matter.

    Monday, October 7, 2013 9:46 AM