locked
Dev Center problem: You must be 18 years old to have a Windows Store developer account with dreamspark (student) RRS feed

  • Question

  • Hey,

    I'm trying to create an account in the Develop center with my DreamSpark account and when I try to join I get this message:

    "You must be 18 years old to have a Windows Store developer account"

    I'm 18 years old, and I can't change the age of my official account, what can I do?

    Aaron.


    Thursday, November 22, 2012 12:53 AM

Answers

  • @Aaron Eduardo

    I am sorry for the inconvenience this is causing.  It seems that if the DOB for the Microsoft account (Live ID) is under 18 at the time you try and create the Dev Center account, it is cached and won't accept the new DOB, even if you change it at http://account.live.com/

    What you will want to do is create a new Microsoft account and ensure the DOB is correct.  Then you will need to contact DreamSpark to have the new Microsoft account Mapped to your account, then you can create the Dev Center account.  If you follow these steps and still encounter issues then please submit a support ticket so we can further investigate.

    Thank you,

    Paul
    Windows Phone Dev Center Support

    • Marked as answer by Paul H Thursday, November 22, 2012 7:02 AM
    Thursday, November 22, 2012 7:01 AM

All replies

  • @Aaron Eduardo

    I am sorry for the inconvenience this is causing.  It seems that if the DOB for the Microsoft account (Live ID) is under 18 at the time you try and create the Dev Center account, it is cached and won't accept the new DOB, even if you change it at http://account.live.com/

    What you will want to do is create a new Microsoft account and ensure the DOB is correct.  Then you will need to contact DreamSpark to have the new Microsoft account Mapped to your account, then you can create the Dev Center account.  If you follow these steps and still encounter issues then please submit a support ticket so we can further investigate.

    Thank you,

    Paul
    Windows Phone Dev Center Support

    • Marked as answer by Paul H Thursday, November 22, 2012 7:02 AM
    Thursday, November 22, 2012 7:01 AM
  • "What you will want to do is create a new Microsoft account and ensure the DOB is correct.  Then you will need to contact DreamSpark to have the new Microsoft account Mapped to your account, then you can create the Dev Center account"

    Or ... could you not just fix the caching (or cause the cache to be flushed when you update DOB at http://account.live.com), and save us all the bother? Otherwise we probably won't (bother, that is).  Thanks.

    Thursday, November 7, 2013 10:43 AM
  • The idea is to prevent under age applicants from changing their DOB to pass the restriction. While this doesn't stop people from applying, it's required by law.
    Sunday, January 25, 2015 3:28 PM