How to get Outlook add-in to support a site license RRS feed

  • Question

  • Our outlook add-in was rejected for reason 10.5 Paid Outlook add-ins must support a site license. We are not sure how to address this issue. Must we get another service involved? Is this something we must provide on our website? Please provide more information.
    Thursday, April 13, 2017 7:19 PM


  • Hi adldata,

    Below are some details regarding license provided by Microsoft Documentation.

    Acquiring an add-in license for an Outlook add-in:-

    The following figure shows the add-in license acquisition process for Outlook add-ins when the add-in is acquired directly from the Office Store. When the user acquires the add-in, the Office Store generates an add-in license, which it retains, and downloads a corresponding add-in license token to the user's Exchange deployment. For Outlook add-ins with a per-user license, the token is downloaded to the personal mailbox of the person acquiring the add-in. For Outlook add-ins with a site license, the token is downloaded to the organization mailbox of the Exchange deployment. For Outlook add-ins offered for free or as unlimited trials, no license is generated or stored by the Office Store, and so no license token is downloaded to Exchange. The user can then use the add-in.


    How licenses work for Office and SharePoint Add-ins

    License your Office and SharePoint Add-ins

    Add license checks to Office and SharePoint Add-ins

    in link below check Validation policy no 10.5 but no any detail description is available for that.

    Validation policies for apps and add-ins submitted to the Office Store



    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact

    • Marked as answer by adldata Wednesday, April 19, 2017 4:08 PM
    Friday, April 14, 2017 7:25 AM