some time Crystal Report stop working and need to reset IIS RRS feed

  • Question

  • User-1359117369 posted


    I am working on a asp.net project having VS 2005 (VB).  My company has in-house server running Ms server 2003 having IIS 6. My softwarre is working properly in normal condition. but now a days i have strange problem in my software, problem is :

    software keeps working but crystal report stopps working. and when i go for iisreset, it contines working.

    i don't know why ?

    pls help


    Friday, April 29, 2011 4:15 AM


  • User-1359117369 posted

    CR verson must be same to avoid this problem

    • Marked as answer by Anonymous Thursday, October 7, 2021 12:00 AM
    Monday, March 5, 2012 6:23 AM

All replies

  • User530177176 posted

    Crystal Report have a limit to show the report only in a specific numbers of times (I forget the actual number) and after that you have to reset iis.  For handle this problem, in Unload Event of Crystal Report Viewer you have to dispose the report as


    Private rptDocument As ReportDocument


    Protected Sub crptVwCertificate_Unload(ByVal sender As Object, ByVal e As System.EventArgs) Handles crptVwCertificate.Unload
    End Sub

    Sunday, May 1, 2011 7:07 AM
  • User1196771204 posted

    hi smas-smas,

    Thanks for sharing. Additionally, you can preview the article at: http://www.crystalreporthostingnews.com/index.php/archives/101

    Monday, May 2, 2011 4:42 AM
  • User-1359117369 posted

    I have the same codding for the other projct for the same company running for more then 2 years. i never faced such kind of problem in that


    and i have just copied and pasted the original code in new project ; and i am facing such kind of strang problem.


    Monday, May 2, 2011 4:48 AM
  • User530177176 posted

    The method which I inform you, you test that !

    Monday, May 2, 2011 7:29 AM
  • User1196771204 posted

    Hi kunalvishwakarm,

    May I know what is the server specs you are using currently? do you still have some spare RAMs on the server?

    Monday, May 2, 2011 10:35 PM
  • User-1359117369 posted

    Hi, sorry for this long time to reply.

    I am running on windows server 2003 on IBM SBS having 4 gb of RAM. I am running other web application too on this server.

    of cource i can spare some RAM.

    Monday, June 6, 2011 4:35 AM
  • User1196771204 posted

    if there any error reported on the server log?

    Your server configuration seems to be OK to me 

    Tuesday, June 7, 2011 3:20 AM
  • User-1359117369 posted

    I checked Event logs, there is no any error except following (this is not an error)

    'Security policy in the Group policy objects has been applied successfully'

    -- from SceCli


    Would be blocked by access protection rule  (rule is in warn-only mode) (Common Standard Protection:Prevent common programs from running files from the Temp folder).

    -- from McLogEvent

    i can't understand what is this ?

    Wednesday, June 15, 2011 2:54 AM
  • User231977725 posted

    This is not the IIS or Crystal Report problem.

    By default crystal report has a limit to display report.

    Whenever client open Crystal report it creates a temperory file in SERVER.

    To overcome this problem,

    Always displore and clear Crystal report on the page after loading.

    It will generate report, send to the client and then dispose from ther Server.

    Hence, Crystal report limit will not exceed, and it will work always.

    use dispose at Page Unload method.


    Mark as answer if it solve your problem :)

    Thursday, July 7, 2011 5:46 AM
  • User-1359117369 posted

    CR verson must be same to avoid this problem

    • Marked as answer by Anonymous Thursday, October 7, 2021 12:00 AM
    Monday, March 5, 2012 6:23 AM