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Red Mark on "Graphic Processor" and "Verify Kinect Depth and Color Streams"

    Question

  • Hi,

    I am not able to run Kinect Studio v2 using Kinect v2 Sensor. The Kinect Configuration Verification tool is show red mark on "Graphic Processor" and "Verify Kinect Depth and Color Streams". 

    Below are the system configurations-

    Operating System: Windows 8.1 64bit
    RAM: 8GB
    Graphic Card: NVIDIA GeForce 210 v340.52 

    I have installed Kinect SDKv2 successfully but cannot proceed further. Please help.


    -
    Thanks
    Ravi


    Wednesday, November 26, 2014 8:00 AM

Answers

  • I believe you can expand the red mark to get some more explanation on why it's reporting an error.

    But it sounds like your NVidia Graphics processor doesn't support DirectX 11 which is necessary.


    Brekel

    Wednesday, November 26, 2014 9:37 AM
    Moderator

All replies

  • I believe you can expand the red mark to get some more explanation on why it's reporting an error.

    But it sounds like your NVidia Graphics processor doesn't support DirectX 11 which is necessary.


    Brekel

    Wednesday, November 26, 2014 9:37 AM
    Moderator
  • I believe you can expand the red mark to get some more explanation on why it's reporting an error.

    But it sounds like your NVidia Graphics processor doesn't support DirectX 11 which is necessary.


    Brekel

    Please have a look into below screenshot-

    How to detect that Graphic Card supports DirectX 11?

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    Thanks

    Ravi

    Wednesday, November 26, 2014 12:41 PM
  • You can run DXDiag and it will tell you the feature level the graphics card supports. Additionally, you can go to the IHV's website and check the GPU features and specifications:

    http://www.geforce.com/hardware/desktop-gpus/geforce-210/features
    Microsoft® DirectX® 10.1 Support
    DirectX 10.1 GPU with full Shader Model 4.1 support delivers unparalleled levels of graphics realism and film-quality effects.

    We also identify the minimal version from the major manufactures from the System Requirements docs page:

    http://msdn.microsoft.com/en-us/library/dn782036.aspx

    DX11 capable graphics adapter (see list of known good adapters below)      
    • Intel HD 4400 integrated display adapter
    • ATI Radeon HD 5400 series
    • ATI Radeon HD 6570
    • ATI Radeon HD 7800 (256-bit GDDR5 2GB/1000Mhz)
    • NVidia Quadro 600
    • NVidia GeForce GT 640
    • NVidia GeForce GTX 660
    • NVidia Quadro K1000M


    Carmine Sirignano - MSFT

    Wednesday, November 26, 2014 7:07 PM
  • Ok. I am attaching screenshots for more info. Please have a look.

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    Thank you

    Ravi

    Thursday, November 27, 2014 9:48 AM