none
Unable to install Visual Studio 2010 SP1 RRS feed

  • Question

  • I have installed MS Office 2010 and Visual Studio 2010 on a new PC with Windows 7 Professional 64bit. The PC is a HP Z230 Tower.

    I have spent 1 day trying to install VS 2010 SP1. The install fails when it comes to the VS 2010 Tools For Office Runtime. A dialog pops up, saying that it cannot find vstor40_x64.msi. However, when I click on the browse button, I see that the indicated files is present in the selected folder.

    The install was first tried as a download and install. I then tried to download the ISO image called VS2010SP1dvd.iso, mount the ISO image, and then install. Neither worked. I have also downloaded vstor_redist.exe, and tried to install it, and it fails with the same error. I have followed the Microsoft guidance to remove/disable the anti-virus software, clear out the temporary folder, and run the installer as administrator. No joy.

    This is a serious error as it means I am unable to do any work on my PC.

    Here is the install log for vstor_redist.exe:

    OS Version = 6.1.7601, Platform 2, Service Pack 1
    OS Description = Windows 7 - x64 Service Pack 1
    CommandLine = c:\000e5f9871045d85f8\Setup.exe
    TimeZone = GMT Standard Time
    Initial LCID = 2057
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft Visual Studio Tools for Office Runtime 2010 Setup
    Package Version = 10.0.40820
    User Experience Data Collection Policy: UserControlled
    Number of applicable items: 4
    ServiceControl operation succeeded!
    Patch (c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp) Install succeeded on product (Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219). Msi Log:
    Patch (c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp) Install succeeded on product (Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219). Msi Log:
    Exe (c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe) failed with 0x80070643 - Fatal error during installation. .
    Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:01:34).

    Monday, January 6, 2014 10:25 AM

Answers

All replies

  • Verbose error log:

    OS Version = 6.1.7601, Platform 2, Service Pack 1
    OS Description = Windows 7 - x64 Service Pack 1
    OS Version Information
    Environment details:
    CommandLine = c:\000e5f9871045d85f8\Setup.exe
    TimeZone = GMT Standard Time
    Initial LCID = 2057
    Environment details
    Entering Function: LocalizedData::CreateLocalizedData
    exiting function/method
    succeeded
    Entering Function: EngineData::CreateEngineData
    Current SetupVersion = 1.0
    SetupVersion specified in ParameterInfo.xml is '1.0'
    agile msp VC_Red_x86\msp_kb2565063.msp added
    agile msp VC_Red_x64\msp_kb2565063.msp added
    No ProcessBlock element
    No ServiceBlock element
    Disabled CommandLineSwitch added: createlayout
    Using Simultaneous Download and Install mechanism
    exiting function/method
    succeeded
    MaintenanceMode determination: evaluating EnterMaintenanceModeIf
    Exists: evaluating
    Exists evaluated to false
    MaintenanceMode determination evaluates to 'not in maintenance mode'
    Operation Type:
    Operation: Installing
    Operation Type
    Package details: Microsoft Visual Studio Tools for Office Runtime 2010 Setup
    Package Name = Microsoft Visual Studio Tools for Office Runtime 2010 Setup
    Package Version = 10.0.40820
    Package details
    User Experience Data Collection Policy:
    User Experience Data Collection Policy: UserControlled
    User Experience Data Collection Policy
    Entering Function: UiDataT::CreateUiDataT
    Loading file - c:\000e5f9871045d85f8\UiInfo.xml
    Add to schema collection schema file - c:\000e5f9871045d85f8\SetupUi.xsd
    Successfuly found file c:\000e5f9871045d85f8\1033\SetupResources.dll
    Successfuly found file c:\000e5f9871045d85f8\Strings.xml
    exiting function/method
    succeeded
    Global Block Checks: Checking for global blockers
    BlockIf: Microsoft Visual C++ 2010 Redistributable is not supported on this operating system.
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    And evaluated to false
    BlockIf evaluated to false
    Global Block Checks no blocking conditions found
    OpenFileMapping fails with last error: 6
    The handle to the section is Null
    OpenFileMapping fails with last error: 6
    The handle to the section is Null
    Successfuly found file c:\000e5f9871045d85f8\1033\EULA.rtf
    Applicability for Installing: evaluating each item
    Determining state: of MSIServer
    Determining state of MSIServer - payload not required for this item to perform action.
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x86\vc_red.cab
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    Determining state of c:\000e5f9871045d85f8\VC_Red_x86\vc_red.cab - not applicable
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    Determining state of c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp - not applicable
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x86\vc_red.msi
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    Determining state of c:\000e5f9871045d85f8\VC_Red_x86\vc_red.msi - not applicable
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x86\vc_red.msi
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    Determining state of c:\000e5f9871045d85f8\VC_Red_x86\vc_red.msi - not applicable
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp
    Exists: evaluating
    Exists evaluated to true
    Determining state of c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp - available but not verified yet
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x64\vc_red.cab
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\VC_Red_x64\vc_red.cab - not applicable
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp - not applicable
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x64\vc_red.msi
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\VC_Red_x64\vc_red.msi - not applicable
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x64\vc_red.msi
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\VC_Red_x64\vc_red.msi - not applicable
    Determining state: of c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp
    Exists: evaluating
    Exists evaluated to true
    Determining state of c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp - available but not verified yet
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_x86.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to true
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_x86.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to true
    And evaluated to true
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe - available but not verified yet
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_ara.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_ara.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_ara.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_ara.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_chs.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_chs.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_chs.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_chs.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_cht.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_cht.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_cht.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_cht.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_dan.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_dan.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_dan.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_dan.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_deu.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_deu.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_deu.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_deu.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_esn.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_esn.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_esn.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_esn.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_fin.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_fin.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_fin.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_fin.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_fra.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_fra.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_fra.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_fra.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_heb.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_heb.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_heb.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_heb.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_ita.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_ita.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_ita.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_ita.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_jpn.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_jpn.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_jpn.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_jpn.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_kor.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_kor.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_kor.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_kor.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_nld.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_nld.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_nld.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_nld.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_nor.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_nor.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_nor.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_nor.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_plk.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_plk.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_plk.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_plk.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_ptb.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_ptb.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_ptb.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_ptb.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_rus.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_rus.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_rus.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_rus.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_sve.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to false
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x86_sve.exe - not applicable
    Determining state: of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_sve.exe
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    Equals: evaluating
    all numeric characters - canonicalizing
    Equals evaluated to false
    And evaluated to false
    Determining state of c:\000e5f9871045d85f8\vstor40\vstor40_LP_x64_sve.exe - not applicable
    Exists: evaluating
    Exists evaluated to true
    Exists: evaluating
    Exists evaluated to true
    And: evaluating
    Equals: evaluating
    Equals evaluated to true
    GreaterThan: evaluating
    all numeric characters - canonicalizing
    GreaterThan evaluated to true
    And evaluated to true
    Applicability for Installing determination is complete
    Applicability Result Count:
    Number of applicable items: 4
    Applicability Result Count
    WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus
    Action: System Requirement Checks
    Action: Disk space check for items being downloaded
    Action complete
    Action: Enumerating incompatible processes
    Action complete
    Action: Enumerating incompatible services
    Action complete
    Action complete
    Launching Download and Install operations simultaneously.
    Action: Downloading and/or Verifying Items
    c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp: Verifying signature for VC_Red_x86\msp_kb2565063.msp
    c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp - Signature verified successfully for VC_Red_x86\msp_kb2565063.msp
    c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp Signature verified successfully for VC_Red_x86\msp_kb2565063.msp
    File c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp, locked for install.
    c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp: Verifying signature for VC_Red_x64\msp_kb2565063.msp
    c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp - Signature verified successfully for VC_Red_x64\msp_kb2565063.msp
    c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp Signature verified successfully for VC_Red_x64\msp_kb2565063.msp
    File c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp, locked for install.
    c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe: Verifying signature for vstor40\vstor40_x64.exe
    c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe - Signature verified successfully for vstor40\vstor40_x64.exe
    c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe Signature verified successfully for vstor40\vstor40_x64.exe
    File c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe, locked for install.
    Action complete
    Starting install of item 'msp_kb2565063' at tickCount = 5255236
    Starting install of item 'Microsoft Visual Studio Tools for Office Runtime 2010 Redistributable' at tickCount = 5258497
    WM_ACTIVATEAPP: Focus stealer's windows was NOT visible, taking back focus
    WM_ACTIVATEAPP: Focus stealer's windows was NOT visible, taking back focus
    WM_ACTIVATEAPP: Focus stealer's windows was NOT visible, taking back focus
    WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus
    calling PerformAction on an installing performer
    Action: Performing actions on all Items
    Wait for Item (MSIServer) to be available
    MSIServer is now available to install
    Creating new Performer for ServiceControl item
    Action: ServiceControl - Stop MSIServer
    ServiceControl operation succeeded!
    Action complete
    Wait for Item (msp_kb2565063.msp) to be available
    msp_kb2565063.msp is now available to install
    Creating new Performer for MSP item
    Entering Function: BaseMspInstallerT >::PerformAction
    Action: Performing Install on MSP: c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp targetting Product: Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Successfully called MsiEnableLog with log file set to C:\Users\LEIF\AppData\Local\Temp\Microsoft Visual Studio Tools for Office Runtime 2010 Setup_20140106_101903190-Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219-MSP0.txt
    Log File C:\Users\LEIF\AppData\Local\Temp\Microsoft Visual Studio Tools for Office Runtime 2010 Setup_20140106_101903190-Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219-MSP0.txt does not yet exist but may do at Watson upload time
    about to call MsiInstallProduct with PATCH="c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp" on product {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}(c:\windows\Installer\1c798.msi) to install patches.
    Patch (c:\000e5f9871045d85f8\VC_Red_x86\msp_kb2565063.msp) Install succeeded on product (Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219). Msi Log:
    MSI returned 0x0: no error
    Action
    PerformMsiOperation returned 0x0
    exiting function/method
    PerformMsiOperation returned 0x0
    Wait for Item (msp_kb2565063.msp) to be available
    msp_kb2565063.msp is now available to install
    Creating new Performer for MSP item
    Entering Function: BaseMspInstallerT >::PerformAction
    Action: Performing Install on MSP: c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp targetting Product: Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Successfully called MsiEnableLog with log file set to C:\Users\LEIF\AppData\Local\Temp\Microsoft Visual Studio Tools for Office Runtime 2010 Setup_20140106_101903190-Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219-MSP0.txt
    Log File C:\Users\LEIF\AppData\Local\Temp\Microsoft Visual Studio Tools for Office Runtime 2010 Setup_20140106_101903190-Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219-MSP0.txt does not yet exist but may do at Watson upload time
    about to call MsiInstallProduct with PATCH="c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp" on product {1D8E6291-B0D5-35EC-8441-6616F567A0F7}(c:\windows\Installer\1e574.msi) to install patches.
    Patch (c:\000e5f9871045d85f8\VC_Red_x64\msp_kb2565063.msp) Install succeeded on product (Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219). Msi Log:
    MSI returned 0x0: no error
    Action
    PerformMsiOperation returned 0x0
    exiting function/method
    PerformMsiOperation returned 0x0
    Wait for Item (vstor40_x64.exe) to be available
    vstor40_x64.exe is now available to install
    Creating new Performer for Exe item
    Created new ExePerformer for Exe item
    Action: Performing Action on Exe at c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe
    Launching CreateProcess with command line = vstor40_x64.exe /q
    c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe - Exe installer does not provide a log file name
    Exe (c:\000e5f9871045d85f8\vstor40\vstor40_x64.exe) failed with 0x80070643 - Fatal error during installation. .
    Action complete
    Action: Performing actions on all Items
    Action complete
    Action complete
    Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:01:34).

    Monday, January 6, 2014 10:46 AM
  • Hello,

    First of all, I'd suggest asking Visual Studio installation related questions in the  Visual Studio Setup and Installation  forums. Most probably VSTO tools is not a real cause of the issue. I have noticed the following strange path in the logs:  c:\000e5f9871045d85f8\Setup.exe . Did you try to use any folder on drives except those where Windows is installed? Do you run the setup program with administrative permissions?

    Finally, I would recommend to repair Visual Studio and only then try to install something.

    Monday, January 6, 2014 1:27 PM
  • I have repaired VS several times, it takes ages to run. I ran the installer with admin rights as stated earlier.

    I asked in this forum as this is where it directed my question.

    When I run the install, it create a new folder on the C: drive with all the files in including vstor40_x64.msi.

    I am starting to think that a full OS reinstall is the way to go.

    Monday, January 6, 2014 1:39 PM
  • Please take a look at the .NET Framework update installation error: "0x80070643" or "0x643" article and try to apply a fix described there.

    Did you have a chance to run the Microsoft Visual Studio and .NET Framework Log Collection Tool ? Does the log listed above comes from the tool referenced? 

    Monday, January 6, 2014 2:01 PM
  • Thanks for the help. I ran the fix, and that did not cure the problem.

    The log I posted came from the installer. At the end it presents a dialog, with a button to view the error log.

    Monday, January 6, 2014 2:28 PM
  • Please try to run the Microsoft Visual Studio and .NET Framework Log Collection Tool  and attach the log here.
    Monday, January 6, 2014 2:30 PM
  • I ran collect.exe and maybe you need the content of file dd_vstor40_x64UI7091.txt which is as follows:


    [01/06/14,13:33:20] ========== Logging started ==========
    [01/06/14,13:33:20] =====================================
    [01/06/14,13:33:20] No language specified in ini file default to OS language
    [01/06/14,13:33:20] Set lang to 1033
    [01/06/14,13:33:20]  Pending Reboot Table state : Logging start
    [01/06/14,13:33:20]    _________________________________________
    [01/06/14,13:33:20] (SetupUI.exe, Setup.exe) C:\Config.Msi\30c0f.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:20] (SetupResources.dll, SetupResources.dll) C:\Config.Msi\30c10.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 05:33:40 2013 )     Delete
    [01/06/14,13:33:20] (SetupEngine.dll, SetupEngine.dll) C:\Config.Msi\30d4b.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:20] (Setup.dll, SetupUi.dll) C:\Config.Msi\30d4c.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:20] (sqmapi.dll, sqmapi) C:\Config.Msi\30d4e.rbf   ( 6.1.7600.16385 (win7_rtm.090713-1255) )    ( Tue Mar 19 03:03:22 2013 )     Delete
    [01/06/14,13:33:20] (, ) C:\windows\assembly\NativeImages_v4.0.30319_64   (  ----  )   ( Mon Jan 06 11:45:23 2014 )     Delete
    [01/06/14,13:33:20] (, ) C:\windows\assembly\NativeImages_v4.0.30319_32   (  ----  )   ( Mon Jan 06 13:08:39 2014 )     Delete
    [01/06/14,13:33:20] (mscorlib.dll, mscorlib.dll) C:\Config.Msi\40b1e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:16:48 2014 )     Delete
    [01/06/14,13:33:20] (System.dll, System.dll) C:\Config.Msi\40b3c.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:16:56 2014 )     Delete
    [01/06/14,13:33:20] (System.Configuration.dll, System.Configuration.dll) C:\Config.Msi\40b4a.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 17:23:25 2014 )     Delete
    [01/06/14,13:33:20] (System.Drawing.dll, System.Drawing.dll) C:\Config.Msi\40b6e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 17:25:42 2014 )     Delete
    [01/06/14,13:33:20] (System.Windows.Forms.dll, System.Windows.Forms.dll) C:\Config.Msi\40c17.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 17:25:52 2014 )     Delete
    [01/06/14,13:33:20] (System.Xml.dll, System.Xml.dll) C:\Config.Msi\40c1d.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 17:23:32 2014 )     Delete
    [01/06/14,13:33:20] (mscorlib.dll, mscorlib.dll) C:\Config.Msi\40e37.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:09 2014 )     Delete
    [01/06/14,13:33:20] (PresentationFramework.dll, PresentationFramework.dll) C:\Config.Msi\40e3f.rbf   ( 4.0.30319.18408 )    ( Fri Jan 03 16:17:34 2014 )     Delete
    [01/06/14,13:33:20] (PresentationCore.dll, PresentationCore.dll) C:\Config.Msi\40e43.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:27 2014 )     Delete
    [01/06/14,13:33:20] (SMDiagnostics.dll, SMDiagnostics.dll) C:\Config.Msi\40e57.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:22 2014 )     Delete
    [01/06/14,13:33:20] (System.dll, System.dll) C:\Config.Msi\40e63.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:12 2014 )     Delete
    [01/06/14,13:33:20] (System.Configuration.Install.dll, System.Configuration.Install.dll) C:\Config.Msi\40e6f.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:21 2014 )     Delete
    [01/06/14,13:33:20] (System.Configuration.dll, System.Configuration.dll) C:\Config.Msi\40e71.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:15 2014 )     Delete
    [01/06/14,13:33:20] (System.Core.dll, System.Core.dll) C:\Config.Msi\40e73.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:16 2014 )     Delete
    [01/06/14,13:33:20] (system.data.dll, system.data.dll) C:\Config.Msi\40e75.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:20 2014 )     Delete
    [01/06/14,13:33:20] (System.Drawing.dll, System.Drawing.dll) C:\Config.Msi\40e95.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:13 2014 )     Delete
    [01/06/14,13:33:20] (System.EnterpriseServices.dll, System.EnterpriseServices.dll) C:\Config.Msi\40e99.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:19 2014 )     Delete
    [01/06/14,13:33:20] (System.EnterpriseServices.Wrapper.dll, System.EnterpriseServices.Wrapper.dll) C:\Config.Msi\40e9b.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:19 2014 )     Delete
    [01/06/14,13:33:20] (System.IdentityModel.dll, System.IdentityModel.dll) C:\Config.Msi\40e9e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 18:12:12 2014 )     Delete
    [01/06/14,13:33:20] (System.Management.dll, System.Management.dll) C:\Config.Msi\40ea2.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:22 2014 )     Delete
    [01/06/14,13:33:20] (System.Numerics.dll, System.Numerics.dll) C:\Config.Msi\40eaa.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:09 2014 )     Delete
    [01/06/14,13:33:20] (System.Runtime.Serialization.dll, System.Runtime.Serialization.dll) C:\Config.Msi\40eb6.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:22 2014 )     Delete
    [01/06/14,13:33:20] (System.ServiceProcess.dll, System.ServiceProcess.dll) C:\Config.Msi\40ed4.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:21 2014 )     Delete
    [01/06/14,13:33:20] (System.ServiceModel.Internals.dll, System.ServiceModel.Internals.dll) C:\Config.Msi\40f00.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:22 2014 )     Delete
    [01/06/14,13:33:20] (System.ServiceModel.Web.dll, System.ServiceModel.Web.dll) C:\Config.Msi\40f14.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 18:12:03 2014 )     Delete
    [01/06/14,13:33:20] (System.ServiceModel.dll, System.ServiceModel.dll) C:\Config.Msi\40f16.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 18:12:10 2014 )     Delete
    [01/06/14,13:33:20] (system.transactions.dll, system.transactions.dll) C:\Config.Msi\40f1a.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:16 2014 )     Delete
    [01/06/14,13:33:20] (System.Web.dll, System.Web.dll) C:\Config.Msi\40f1c.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:20 2014 )     Delete
    [01/06/14,13:33:20] (System.Windows.Forms.dll, System.Windows.Forms.dll) C:\Config.Msi\40f3e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:17 2014 )     Delete
    [01/06/14,13:33:20] (System.Xml.dll, System.Xml.dll) C:\Config.Msi\40f44.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:17 2014 )     Delete
    [01/06/14,13:33:20] (WindowsBase.dll, WindowsBase.dll) C:\Config.Msi\40f60.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:14 2014 )     Delete
    [01/06/14,13:33:20] (SetupUI.exe, Setup.exe) C:\Config.Msi\41125.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:20] (SetupResources.dll, SetupResources.dll) C:\Config.Msi\4112c.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 05:33:40 2013 )     Delete
    [01/06/14,13:33:20] (clr.dll, clr.dll) C:\Config.Msi\411c1.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (diasymreader.dll, diasymreader.dll) C:\Config.Msi\411c5.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (mscoreei.dll, mscoreei.dll) C:\Config.Msi\411cb.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (msvcr110_clr0400.dll, msvcr110_clr0400.dll) C:\Config.Msi\411cd.rbf   ( 11.00.50938.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (clrjit.dll, clrjit.dll) C:\Config.Msi\411d0.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (mscorrc.dll, mscorrc.dll) C:\Config.Msi\411d4.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 22:33:38 2013 )     Delete
    [01/06/14,13:33:20] (nlssorting.dll, nlssorting.dll) C:\Config.Msi\411da.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (system.data.dll, system.data.dll) C:\Config.Msi\41202.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 22:33:38 2013 )     Delete
    [01/06/14,13:33:20] (WMINet_Utils.dll, WMINet_Utils.dll) C:\Config.Msi\41227.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (system.transactions.dll, system.transactions.dll) C:\Config.Msi\4122e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 22:33:38 2013 )     Delete
    [01/06/14,13:33:20] (wpfgfx_v0400.dll, wpfgfx_v0400.dll) C:\Config.Msi\4125c.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (PresentationNative_v0400.dll, PresentationNative_v0400.dll) C:\Config.Msi\4126b.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:20] (clr.dll, clr.dll) C:\Config.Msi\41318.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:20] (mscoreei.dll, mscoreei.dll) C:\Config.Msi\41322.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:20] (msvcr110_clr0400.dll, msvcr110_clr0400.dll) C:\Config.Msi\41324.rbf   ( 11.00.50938.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:20] (clrjit.dll, clrjit.dll) C:\Config.Msi\41327.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:20] (mscorrc.dll, mscorrc.dll) C:\Config.Msi\4132b.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:20] (nlssorting.dll, nlssorting.dll) C:\Config.Msi\41331.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:20] (SetupEngine.dll, SetupEngine.dll) C:\Config.Msi\413e8.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:20] (Setup.dll, SetupUi.dll) C:\Config.Msi\413e9.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:20] (sqmapi.dll, sqmapi) C:\Config.Msi\413eb.rbf   ( 6.1.7600.16385 (win7_rtm.090713-1255) )    ( Tue Mar 19 03:03:22 2013 )     Delete
    [01/06/14,13:33:20] (, ) C:\Config.Msi\4140b.rbf   (  ----  )   ( Wed Mar 28 13:43:06 2012 )     Delete
    [01/06/14,13:33:20] (System.EnterpriseServices.Wrapper.dll, System.EnterpriseServices.Wrapper.dll) C:\Config.Msi\4140d.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 17:22:22 2013 )     Delete
    [01/06/14,13:33:20] (, ) C:\Config.Msi\414c6.rbf   (  ----  )   ( Wed Mar 28 11:55:54 2012 )     Delete
    [01/06/14,13:33:20]  Pending Reboot Table state : Logging end
    [01/06/14,13:33:20]    _________________________________________
    [01/06/14,13:33:20] Logging property values
    [01/06/14,13:33:20] PROPERTY    ProductName    Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
    [01/06/14,13:33:20] PROPERTY        c:\4b0904b10b73b7e58289e37c\vstor40_x64.msi
    [01/06/14,13:33:20] PROPERTY    ProductMsi    vstor40_x64.msi
    [01/06/14,13:33:20] PROPERTY    Ini Filename    c:\4b0904b10b73b7e58289e37c\install.ini
    [01/06/14,13:33:20] PROPERTY    ProductCode    
    [01/06/14,13:33:20] PROPERTY    ProductRegKey    
    [01/06/14,13:33:20] PROPERTY    ProductRegValue    
    [01/06/14,13:33:20] PROPERTY    ProductRegData    
    [01/06/14,13:33:20] PROPERTY    ProductSupportURL    http://go.microsoft.com/fwlink/?LinkID=139466
    [01/06/14,13:33:20] PROPERTY    DefaultDirInstallToken    
    [01/06/14,13:33:20] PROPERTY    Install    
    [01/06/14,13:33:20] PROPERTY    SupportWin9X    0
    [01/06/14,13:33:20] PROPERTY    MinNTVersion    5.0
    [01/06/14,13:33:20] PROPERTY    CheckAdminRights    1
    [01/06/14,13:33:20] PROPERTY    BlockOn64Platform    
    [01/06/14,13:33:20] PROPERTY    ShowFeatureOptions    0
    [01/06/14,13:33:20] PROPERTY    ShowDestinationFolder    0
    [01/06/14,13:33:20] PROPERTY    LogFilePrefix    dd_vstor40_x64
    [01/06/14,13:33:20] PROPERTY    CustomTextPrefix    
    [01/06/14,13:33:20] PROPERTY    MSI Log name    C:\Users\LEIF\AppData\Local\Temp\dd_vstor40_x64MSI7091.txt
    [01/06/14,13:33:20] PROPERTY    Msi Command Line properties    
    [01/06/14,13:33:20] PROPERTY    VerboseLog    1
    [01/06/14,13:33:20] PROPERTY    RebootMode    1
    [01/06/14,13:33:20] PROPERTY    UILanguage    1033
    [01/06/14,13:33:20] PROPERTY    BitmapFile    c:\4b0904b10b73b7e58289e37c\
    [01/06/14,13:33:20] PROPERTY    User Canceled    0
    [01/06/14,13:33:20] PROPERTY    Red    
    [01/06/14,13:33:20] PROPERTY    Green    
    [01/06/14,13:33:20] PROPERTY    Blue    
    [01/06/14,13:33:20] PROPERTY    Current Dir    c:\4b0904b10b73b7e58289e37c\
    [01/06/14,13:33:20] PROPERTY    Temp Dir    C:\Users\LEIF\AppData\Local\Temp\
    [01/06/14,13:33:20] PROPERTY    Usage Mode    0
    [01/06/14,13:33:20] PROPERTY    Admin Mode    0
    [01/06/14,13:33:20] PROPERTY    Maintenance Mode    
    [01/06/14,13:33:20] PROPERTY    Silent Mode    1
    [01/06/14,13:33:20] PROPERTY    Silent Mode Uninstall    0
    [01/06/14,13:33:20] PROPERTY    WatsonSilent    0
    [01/06/14,13:33:20] PROPERTY    WatsonUI    0
    [01/06/14,13:33:20] PROPERTY    Silent Mode UI string    
    [01/06/14,13:33:20] PROPERTY    SkipAllChecks    0
    [01/06/14,13:33:20] PROPERTY    WatsonGenerateManifestOnly    
    [01/06/14,13:33:20] PROPERTY    UninstallWarning    1
    [01/06/14,13:33:20] PROPERTY    ControlMSIService    
    [01/06/14,13:33:20] PROPERTY    RTL Language    0
    [01/06/14,13:33:20] PROPERTY    PostSetupCommandRegKey    
    [01/06/14,13:33:20] PROPERTY    GlobDataINIPresent    1
    [01/06/14,13:33:20] Checking Windows Installer version...
    [01/06/14,13:33:20] msi.dll loaded ok
    [01/06/14,13:33:20] Looking for: 2.0.0
    [01/06/14,13:33:20] Found: 5.0.7601
    [01/06/14,13:33:20] Windows Installer version ok
    [01/06/14,13:33:20] Finished Checking Windows Installer version. Return code 0
    [01/06/14,13:33:20] Entering CMsiInstaller::ThreadInit
    [01/06/14,13:33:20] Leaving CMsiInstaller::ThreadInit
    [01/06/14,13:33:20] Checking Windows Installer version...
    [01/06/14,13:33:20] msi.dll loaded ok
    [01/06/14,13:33:20] Looking for: 2.0.0
    [01/06/14,13:33:20] Found: 5.0.7601
    [01/06/14,13:33:20] Windows Installer version ok
    [01/06/14,13:33:20] Finished Checking Windows Installer version. Return code 0
    [01/06/14,13:33:20] Entering Silent Mode CSilentNavigator::Start
    [01/06/14,13:33:20] Running all checks
    [01/06/14,13:33:20] Running system checks
    [01/06/14,13:33:20] SYSTEM CHECK:    : One instance of setup running        Passed
    [01/06/14,13:33:20] SYSTEM CHECK:    : Administrative rights check        Passed
    [01/06/14,13:33:20] SYSTEM CHECK:    : Minimum NT Version 5.0        Passed
    [01/06/14,13:33:20] SYSTEM CHECK:    : Not runing on 9x check        Passed
    [01/06/14,13:33:20] Running prereq checks
    [01/06/14,13:33:20] PREREQ CHECKS:        Passed
    [01/06/14,13:33:20] Running block checks
    [01/06/14,13:33:20] BETA CHECK:            Passed
    [01/06/14,13:33:20] Entering CMsiInstaller::IsInstalled
    [01/06/14,13:33:20] Entering CMsiInstaller::GetProductCode
    [01/06/14,13:33:20] Leaving CMsiInstaller::GetProductCode
    [01/06/14,13:33:20] Leaving CMsiInstaller::IsInstalled
    [01/06/14,13:33:20] Entering CMsiInstaller::RegisterUIInterfaces
    [01/06/14,13:33:20] Leaving CMsiInstaller::RegisterUIInterfaces
    [01/06/14,13:33:20] Entering CMsiInstaller::BeginInstall
    [01/06/14,13:33:20] BWaitForMSI() : Verifying we're the only installation currently in progress.
    [01/06/14,13:33:20] BWaitForMSI() : Ready to proceed with installation.  Continuing...
    [01/06/14,13:33:26] ***ERROR EVENT*** : Custom Action Failure:Action ended 13:33:26: RemoveExistingProducts. Return value 3..
    [01/06/14,13:33:26] ***ERROR EVENT*** : See Windows Install log  for details.
    [01/06/14,13:33:26] ***ERROR EVENT*** : Custom Action Failure:Action ended 13:33:26: INSTALL. Return value 3..
    [01/06/14,13:33:26] ***ERROR EVENT*** : See Windows Install log  for details.
    [01/06/14,13:33:26] Entering CMsiInstaller::SuppressReboot
    [01/06/14,13:33:26] Leaving CMsiInstaller::SuppressReboot
    [01/06/14,13:33:36] Entering CMsiInstaller::Stop
    [01/06/14,13:33:36] Leaving CMsiInstaller::WorkerThread
    [01/06/14,13:33:36] Leaving CMsiInstaller::Stop
    [01/06/14,13:33:36] Leaving  CSilentNavigator::Start
    [01/06/14,13:33:36] Process returning code 1603
    [01/06/14,13:33:36]  Pending Reboot Table state : Logging start
    [01/06/14,13:33:36]    _________________________________________
    [01/06/14,13:33:36] (SetupUI.exe, Setup.exe) C:\Config.Msi\30c0f.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:36] (SetupResources.dll, SetupResources.dll) C:\Config.Msi\30c10.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 05:33:40 2013 )     Delete
    [01/06/14,13:33:36] (SetupEngine.dll, SetupEngine.dll) C:\Config.Msi\30d4b.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:36] (Setup.dll, SetupUi.dll) C:\Config.Msi\30d4c.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:36] (sqmapi.dll, sqmapi) C:\Config.Msi\30d4e.rbf   ( 6.1.7600.16385 (win7_rtm.090713-1255) )    ( Tue Mar 19 03:03:22 2013 )     Delete
    [01/06/14,13:33:36] (, ) C:\windows\assembly\NativeImages_v4.0.30319_64   (  ----  )   ( Mon Jan 06 11:45:23 2014 )     Delete
    [01/06/14,13:33:36] (, ) C:\windows\assembly\NativeImages_v4.0.30319_32   (  ----  )   ( Mon Jan 06 13:08:39 2014 )     Delete
    [01/06/14,13:33:36] (mscorlib.dll, mscorlib.dll) C:\Config.Msi\40b1e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:16:48 2014 )     Delete
    [01/06/14,13:33:36] (System.dll, System.dll) C:\Config.Msi\40b3c.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:16:56 2014 )     Delete
    [01/06/14,13:33:36] (System.Configuration.dll, System.Configuration.dll) C:\Config.Msi\40b4a.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 17:23:25 2014 )     Delete
    [01/06/14,13:33:36] (System.Drawing.dll, System.Drawing.dll) C:\Config.Msi\40b6e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 17:25:42 2014 )     Delete
    [01/06/14,13:33:36] (System.Windows.Forms.dll, System.Windows.Forms.dll) C:\Config.Msi\40c17.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 17:25:52 2014 )     Delete
    [01/06/14,13:33:36] (System.Xml.dll, System.Xml.dll) C:\Config.Msi\40c1d.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 17:23:32 2014 )     Delete
    [01/06/14,13:33:36] (mscorlib.dll, mscorlib.dll) C:\Config.Msi\40e37.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:09 2014 )     Delete
    [01/06/14,13:33:36] (PresentationFramework.dll, PresentationFramework.dll) C:\Config.Msi\40e3f.rbf   ( 4.0.30319.18408 )    ( Fri Jan 03 16:17:34 2014 )     Delete
    [01/06/14,13:33:36] (PresentationCore.dll, PresentationCore.dll) C:\Config.Msi\40e43.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:27 2014 )     Delete
    [01/06/14,13:33:36] (SMDiagnostics.dll, SMDiagnostics.dll) C:\Config.Msi\40e57.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:22 2014 )     Delete
    [01/06/14,13:33:36] (System.dll, System.dll) C:\Config.Msi\40e63.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:12 2014 )     Delete
    [01/06/14,13:33:36] (System.Configuration.Install.dll, System.Configuration.Install.dll) C:\Config.Msi\40e6f.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:21 2014 )     Delete
    [01/06/14,13:33:36] (System.Configuration.dll, System.Configuration.dll) C:\Config.Msi\40e71.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:15 2014 )     Delete
    [01/06/14,13:33:36] (System.Core.dll, System.Core.dll) C:\Config.Msi\40e73.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:16 2014 )     Delete
    [01/06/14,13:33:36] (system.data.dll, system.data.dll) C:\Config.Msi\40e75.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:20 2014 )     Delete
    [01/06/14,13:33:36] (System.Drawing.dll, System.Drawing.dll) C:\Config.Msi\40e95.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:13 2014 )     Delete
    [01/06/14,13:33:36] (System.EnterpriseServices.dll, System.EnterpriseServices.dll) C:\Config.Msi\40e99.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:19 2014 )     Delete
    [01/06/14,13:33:36] (System.EnterpriseServices.Wrapper.dll, System.EnterpriseServices.Wrapper.dll) C:\Config.Msi\40e9b.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:19 2014 )     Delete
    [01/06/14,13:33:36] (System.IdentityModel.dll, System.IdentityModel.dll) C:\Config.Msi\40e9e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 18:12:12 2014 )     Delete
    [01/06/14,13:33:36] (System.Management.dll, System.Management.dll) C:\Config.Msi\40ea2.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:22 2014 )     Delete
    [01/06/14,13:33:36] (System.Numerics.dll, System.Numerics.dll) C:\Config.Msi\40eaa.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:09 2014 )     Delete
    [01/06/14,13:33:36] (System.Runtime.Serialization.dll, System.Runtime.Serialization.dll) C:\Config.Msi\40eb6.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:22 2014 )     Delete
    [01/06/14,13:33:36] (System.ServiceProcess.dll, System.ServiceProcess.dll) C:\Config.Msi\40ed4.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:21 2014 )     Delete
    [01/06/14,13:33:36] (System.ServiceModel.Internals.dll, System.ServiceModel.Internals.dll) C:\Config.Msi\40f00.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:22 2014 )     Delete
    [01/06/14,13:33:36] (System.ServiceModel.Web.dll, System.ServiceModel.Web.dll) C:\Config.Msi\40f14.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 18:12:03 2014 )     Delete
    [01/06/14,13:33:36] (System.ServiceModel.dll, System.ServiceModel.dll) C:\Config.Msi\40f16.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 18:12:10 2014 )     Delete
    [01/06/14,13:33:36] (system.transactions.dll, system.transactions.dll) C:\Config.Msi\40f1a.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:16 2014 )     Delete
    [01/06/14,13:33:36] (System.Web.dll, System.Web.dll) C:\Config.Msi\40f1c.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:20 2014 )     Delete
    [01/06/14,13:33:36] (System.Windows.Forms.dll, System.Windows.Forms.dll) C:\Config.Msi\40f3e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:17 2014 )     Delete
    [01/06/14,13:33:36] (System.Xml.dll, System.Xml.dll) C:\Config.Msi\40f44.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:17 2014 )     Delete
    [01/06/14,13:33:36] (WindowsBase.dll, WindowsBase.dll) C:\Config.Msi\40f60.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Fri Jan 03 16:17:14 2014 )     Delete
    [01/06/14,13:33:36] (SetupUI.exe, Setup.exe) C:\Config.Msi\41125.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:36] (SetupResources.dll, SetupResources.dll) C:\Config.Msi\4112c.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 05:33:40 2013 )     Delete
    [01/06/14,13:33:36] (clr.dll, clr.dll) C:\Config.Msi\411c1.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (diasymreader.dll, diasymreader.dll) C:\Config.Msi\411c5.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (mscoreei.dll, mscoreei.dll) C:\Config.Msi\411cb.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (msvcr110_clr0400.dll, msvcr110_clr0400.dll) C:\Config.Msi\411cd.rbf   ( 11.00.50938.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (clrjit.dll, clrjit.dll) C:\Config.Msi\411d0.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (mscorrc.dll, mscorrc.dll) C:\Config.Msi\411d4.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 22:33:38 2013 )     Delete
    [01/06/14,13:33:36] (nlssorting.dll, nlssorting.dll) C:\Config.Msi\411da.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (system.data.dll, system.data.dll) C:\Config.Msi\41202.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 22:33:38 2013 )     Delete
    [01/06/14,13:33:36] (WMINet_Utils.dll, WMINet_Utils.dll) C:\Config.Msi\41227.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (system.transactions.dll, system.transactions.dll) C:\Config.Msi\4122e.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 22:33:38 2013 )     Delete
    [01/06/14,13:33:36] (wpfgfx_v0400.dll, wpfgfx_v0400.dll) C:\Config.Msi\4125c.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (PresentationNative_v0400.dll, PresentationNative_v0400.dll) C:\Config.Msi\4126b.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 21:21:54 2013 )     Delete
    [01/06/14,13:33:36] (clr.dll, clr.dll) C:\Config.Msi\41318.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:36] (mscoreei.dll, mscoreei.dll) C:\Config.Msi\41322.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:36] (msvcr110_clr0400.dll, msvcr110_clr0400.dll) C:\Config.Msi\41324.rbf   ( 11.00.50938.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:36] (clrjit.dll, clrjit.dll) C:\Config.Msi\41327.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:36] (mscorrc.dll, mscorrc.dll) C:\Config.Msi\4132b.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:36] (nlssorting.dll, nlssorting.dll) C:\Config.Msi\41331.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 19:39:06 2013 )     Delete
    [01/06/14,13:33:36] (SetupEngine.dll, SetupEngine.dll) C:\Config.Msi\413e8.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:36] (Setup.dll, SetupUi.dll) C:\Config.Msi\413e9.rbf   ( 11.0.50938.18408 built by: FX451RTMGREL )    ( Thu Sep 12 04:21:54 2013 )     Delete
    [01/06/14,13:33:36] (sqmapi.dll, sqmapi) C:\Config.Msi\413eb.rbf   ( 6.1.7600.16385 (win7_rtm.090713-1255) )    ( Tue Mar 19 03:03:22 2013 )     Delete
    [01/06/14,13:33:36] (, ) C:\Config.Msi\4140b.rbf   (  ----  )   ( Wed Mar 28 13:43:06 2012 )     Delete
    [01/06/14,13:33:36] (System.EnterpriseServices.Wrapper.dll, System.EnterpriseServices.Wrapper.dll) C:\Config.Msi\4140d.rbf   ( 4.0.30319.18408 built by: FX451RTMGREL )    ( Wed Sep 11 17:22:22 2013 )     Delete
    [01/06/14,13:33:36] (, ) C:\Config.Msi\414c6.rbf   (  ----  )   ( Wed Mar 28 11:55:54 2012 )     Delete
    [01/06/14,13:33:36]  Pending Reboot Table state : Logging end
    [01/06/14,13:33:36]    _________________________________________
    [01/06/14,13:33:36] =========== Logging ended ===========
    [01/06/14,13:33:36] =====================================
    [01/06/14,13:33:36]  
    [01/06/14,13:33:36]  
    [01/06/14,13:33:36] 

    Monday, January 6, 2014 3:07 PM
  • I found the following in the Event Log frpo, today at 14:34:55.

    Product: Microsoft Visual Studio 2010 Tools for Office Runtime (x64) -- Error 1714.The older version of Microsoft Visual Studio 2010 Tools for Office Runtime (x64) cannot be removed.  Contact your technical support group.  System Error 1612.


    Monday, January 6, 2014 3:14 PM
  • I tried to run the older copy of vstor40_x64.exe on the VS 2010 installation disk we have, and I specified a log file. The run failed and this is the log file content:

    === Verbose logging started: 06/01/2014  16:21:09  Build type: SHIP UNICODE 5.00.7601.00  Calling process: c:\ea018c4aaaabc6522623d4\install.exe ===
    MSI (c) (5C:DC) [16:21:09:477]: Resetting cached policy values
    MSI (c) (5C:DC) [16:21:09:477]: Machine policy value 'Debug' is 0
    MSI (c) (5C:DC) [16:21:09:477]: ******* RunEngine:
               ******* Product: c:\ea018c4aaaabc6522623d4\vstor40_x64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (5C:DC) [16:21:09:477]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (5C:DC) [16:21:09:477]: Grabbed execution mutex.
    MSI (c) (5C:DC) [16:21:16:435]: Cloaking enabled.
    MSI (c) (5C:DC) [16:21:16:435]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (5C:DC) [16:21:16:435]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (3C:2C) [16:21:16:513]: Running installation inside multi-package transaction c:\ea018c4aaaabc6522623d4\vstor40_x64.msi
    MSI (s) (3C:2C) [16:21:16:513]: Grabbed execution mutex.
    MSI (s) (3C:D8) [16:21:16:528]: Resetting cached policy values
    MSI (s) (3C:D8) [16:21:16:528]: Machine policy value 'Debug' is 0
    MSI (s) (3C:D8) [16:21:16:528]: ******* RunEngine:
               ******* Product: c:\ea018c4aaaabc6522623d4\vstor40_x64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (3C:D8) [16:21:16:528]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (3C:D8) [16:21:16:528]: Note: 1: 2203 2: C:\windows\Installer\12b7ba.msi 3: -2147286960
    MSI (s) (3C:D8) [16:21:16:528]: Warning: Local cached package 'C:\windows\Installer\12b7ba.msi' could not be opened as a storage file.
    MSI (s) (3C:D8) [16:21:16:528]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (3C:D8) [16:21:16:528]: User policy value 'DisableMedia' is 0
    MSI (s) (3C:D8) [16:21:16:528]: Machine policy value 'AllowLockdownMedia' is 1
    MSI (s) (3C:D8) [16:21:16:528]: SOURCEMGMT: Looking for sourcelist for product {5D068141-189F-39E2-A052-E40D4B561256}
    MSI (s) (3C:D8) [16:21:16:528]: SOURCEMGMT: Adding {5D068141-189F-39E2-A052-E40D4B561256}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (3C:D8) [16:21:16:528]: SOURCEMGMT: Now checking product {5D068141-189F-39E2-A052-E40D4B561256}
    MSI (s) (3C:D8) [16:21:16:528]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (3C:D8) [16:21:16:528]: SOURCEMGMT: Trying source C:\Users\LEIF\AppData\Local\Temp\IXP010BB.tmp\wcu\vsto\.
    MSI (s) (3C:D8) [16:21:16:528]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (s) (3C:D8) [16:21:16:575]: SOURCEMGMT: Source is invalid due to invalid package code (product code doesn't match).
    MSI (s) (3C:D8) [16:21:16:575]: Note: 1: 1706 2: -2147483646 3: vstor40_x64.msi
    MSI (s) (3C:D8) [16:21:16:575]: SOURCEMGMT: Processing net source list.
    MSI (s) (3C:D8) [16:21:16:575]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (s) (3C:D8) [16:21:16:575]: SOURCEMGMT: Processing media source list.
    MSI (s) (3C:D8) [16:21:16:606]: SOURCEMGMT: Trying media source I:\.
    MSI (s) (3C:D8) [16:21:16:606]: Note: 1: 2203 2: I:\vstor40_x64.msi 3: -2147287038
    MSI (s) (3C:D8) [16:21:16:606]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (3C:D8) [16:21:16:606]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (s) (3C:D8) [16:21:16:606]: SOURCEMGMT: Processing URL source list.
    MSI (s) (3C:D8) [16:21:16:606]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
    MSI (s) (3C:D8) [16:21:16:606]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (s) (3C:D8) [16:21:16:606]: Note: 1: 1706 2:  3: vstor40_x64.msi
    MSI (c) (5C:90) [16:21:16:606]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (5C:90) [16:21:16:606]: User policy value 'DisableMedia' is 0
    MSI (c) (5C:90) [16:21:16:606]: Machine policy value 'AllowLockdownMedia' is 1
    MSI (c) (5C:90) [16:21:16:606]: SOURCEMGMT: Prompting user for a valid source.
    MSI (c) (5C:90) [16:21:16:606]: Machine policy value 'DisableBrowse' is 0
    MSI (c) (5C:90) [16:21:16:606]: Machine policy value 'AllowLockdownBrowse' is 0
    MSI (c) (5C:90) [16:21:16:606]: SOURCEMGMT: Browsing is enabled.
    MSI (c) (5C:90) [16:21:16:669]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (5C:90) [16:21:16:669]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (5C:90) [16:21:16:669]: SOURCEMGMT: Now checking product {5D068141-189F-39E2-A052-E40D4B561256}
    MSI (c) (5C:90) [16:21:16:669]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (c) (5C:90) [16:21:16:669]: Note: 1: 1706 2:  3: vstor40_x64.msi
    MSI (c) (5C:90) [16:21:16:669]: SOURCEMGMT: Processing net source list.
    MSI (c) (5C:90) [16:21:16:669]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (c) (5C:90) [16:21:16:669]: SOURCEMGMT: Processing media source list.
    MSI (c) (5C:90) [16:21:16:669]: SOURCEMGMT: Trying media source ;1.
    MSI (c) (5C:90) [16:21:16:669]: Note: 1: 1706 2:  3: vstor40_x64.msi
    MSI (c) (5C:90) [16:21:16:669]: SOURCEMGMT: Processing URL source list.
    MSI (c) (5C:90) [16:21:16:669]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
    MSI (c) (5C:90) [16:21:16:669]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (c) (5C:90) [16:21:16:669]: Note: 1: 1706 2:  3: vstor40_x64.msi
    MSI (c) (5C:1C) [16:21:18:744]: SOURCEMGMT: Trying source C:\Users\LEIF\AppData\Local\Temp\IXP010BB.tmp\wcu\vsto\.
    MSI (c) (5C:1C) [16:21:18:744]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (c) (5C:1C) [16:21:18:744]: SOURCEMGMT: Source is invalid due to invalid package code (product code doesn't match).
    MSI (c) (5C:1C) [16:MSI (s) (3C:2C) [16:21:21:926]: I/O on thread 4296 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:21:21:926]: I/O on thread 3408 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:21:21:926]: I/O on thread 2708 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:21:21:926]: I/O on thread 4468 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:21:21:926]: I/O on thread 3428 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:21:21:926]: I/O on thread 4568 could not be cancelled. Error: 1168
    MSI (s) (3C:D8) [16:21:21:926]: SOURCEMGMT: Failed to resolve source
    MSI (s) (3C:D8) [16:21:21:926]: MainEngineThread is returning 1612
    21:18:744]: Note: 1: 1706 2: -2147483646 3: vstor40_x64.msi
    MSI (c) (5C:1C) [16:21:18:744]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (s) (3C:2C) [16:21:21:926]: User policy value 'DisableRollback' is 0
    MSI (s) (3C:2C) [16:21:21:926]: Machine policy value 'DisableRollback' is 0
    MSI (s) (3C:2C) [16:21:21:926]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (3C:2C) [16:21:21:926]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (3C:2C) [16:21:21:926]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (3C:2C) [16:21:21:942]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (3C:2C) [16:21:21:942]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (3C:2C) [16:21:21:942]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (3C:2C) [16:21:21:942]: Restoring environment variables
    MSI (c) (5C:DC) [16:21:21:942]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (5C:DC) [16:21:21:942]: MainEngineThread is returning 1612
    === Verbose logging stopped: 06/01/2014  16:21:21 ===

    === Verbose logging started: 06/01/2014  16:24:05  Build type: SHIP UNICODE 5.00.7601.00  Calling process: c:\ce30759c8aaf8f9b088a2ee1e0a3bb\install.exe ===
    MSI (c) (F0:F8) [16:24:05:395]: Resetting cached policy values
    MSI (c) (F0:F8) [16:24:05:395]: Machine policy value 'Debug' is 0
    MSI (c) (F0:F8) [16:24:05:395]: ******* RunEngine:
               ******* Product: c:\ce30759c8aaf8f9b088a2ee1e0a3bb\vstor40_x64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (F0:F8) [16:24:05:395]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (F0:F8) [16:24:05:395]: Grabbed execution mutex.
    MSI (c) (F0:F8) [16:24:05:411]: Cloaking enabled.
    MSI (c) (F0:F8) [16:24:05:411]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (F0:F8) [16:24:05:411]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (3C:2C) [16:24:05:411]: Running installation inside multi-package transaction c:\ce30759c8aaf8f9b088a2ee1e0a3bb\vstor40_x64.msi
    MSI (s) (3C:2C) [16:24:05:411]: Grabbed execution mutex.
    MSI (s) (3C:D8) [16:24:05:411]: Resetting cached policy values
    MSI (s) (3C:D8) [16:24:05:411]: Machine policy value 'Debug' is 0
    MSI (s) (3C:D8) [16:24:05:411]: ******* RunEngine:
               ******* Product: c:\ce30759c8aaf8f9b088a2ee1e0a3bb\vstor40_x64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (3C:D8) [16:24:05:411]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (3C:D8) [16:24:05:411]: Note: 1: 2203 2: C:\windows\Installer\12b7ba.msi 3: -2147286960
    MSI (s) (3C:D8) [16:24:05:411]: Warning: Local cached package 'C:\windows\Installer\12b7ba.msi' could not be opened as a storage file.
    MSI (s) (3C:D8) [16:24:05:411]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (3C:D8) [16:24:05:411]: User policy value 'DisableMedia' is 0
    MSI (s) (3C:D8) [16:24:05:411]: Machine policy value 'AllowLockdownMedia' is 1
    MSI (s) (3C:D8) [16:24:05:411]: SOURCEMGMT: Looking for sourcelist for product {5D068141-189F-39E2-A052-E40D4B561256}
    MSI (s) (3C:D8) [16:24:05:411]: SOURCEMGMT: Adding {5D068141-189F-39E2-A052-E40D4B561256}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (3C:D8) [16:24:05:411]: SOURCEMGMT: Now checking product {5D068141-189F-39E2-A052-E40D4B561256}
    MSI (s) (3C:D8) [16:24:05:411]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (3C:D8) [16:24:05:411]: SOURCEMGMT: Trying source C:\Users\LEIF\AppData\Local\Temp\IXP010BB.tmp\wcu\vsto\.
    MSI (s) (3C:D8) [16:24:05:411]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (s) (3C:D8) [16:24:05:411]: SOURCEMGMT: Source is invalid due to invalid package code (product code doesn't match).
    MSI (s) (3C:D8) [16:24:05:411]: Note: 1: 1706 2: -2147483646 3: vstor40_x64.msi
    MSI (s) (3C:D8) [16:24:05:411]: SOURCEMGMT: Processing net source list.
    MSI (s) (3C:D8) [16:24:05:411]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (s) (3C:D8) [16:24:05:411]: SOURCEMGMT: Processing media source list.
    MSI (s) (3C:D8) [16:24:05:442]: SOURCEMGMT: Trying media source I:\.
    MSI (s) (3C:D8) [16:24:05:442]: Note: 1: 2203 2: I:\vstor40_x64.msi 3: -2147287038
    MSI (s) (3C:D8) [16:24:05:442]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (3C:D8) [16:24:05:442]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (s) (3C:D8) [16:24:05:442]: SOURCEMGMT: Processing URL source list.
    MSI (s) (3C:D8) [16:24:05:442]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
    MSI (s) (3C:D8) [16:24:05:442]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (s) (3C:D8) [16:24:05:442]: Note: 1: 1706 2:  3: vstor40_x64.msi
    MSI (c) (F0:24) [16:24:05:442]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (F0:24) [16:24:05:442]: User policy value 'DisableMedia' is 0
    MSI (c) (F0:24) [16:24:05:442]: Machine policy value 'AllowLockdownMedia' is 1
    MSI (c) (F0:24) [16:24:05:442]: SOURCEMGMT: Prompting user for a valid source.
    MSI (c) (F0:24) [16:24:05:442]: Machine policy value 'DisableBrowse' is 0
    MSI (c) (F0:24) [16:24:05:442]: Machine policy value 'AllowLockdownBrowse' is 0
    MSI (c) (F0:24) [16:24:05:442]: SOURCEMGMT: Browsing is enabled.
    MSI (c) (F0:24) [16:24:05:442]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (F0:24) [16:24:05:442]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (F0:24) [16:24:05:442]: SOURCEMGMT: Now checking product {5D068141-189F-39E2-A052-E40D4B561256}
    MSI (c) (F0:24) [16:24:05:442]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (c) (F0:24) [16:24:05:442]: Note: 1: 1706 2:  3: vstor40_x64.msi
    MSI (c) (F0:24) [16:24:05:442]: SOURCEMGMT: Processing net source list.
    MSI (c) (F0:24) [16:24:05:442]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (c) (F0:24) [16:24:05:442]: SOURCEMGMT: Processing media source list.
    MSI (c) (F0:24) [16:24:05:442]: SOURCEMGMT: Trying media source ;1.
    MSI (c) (F0:24) [16:24:05:442]: Note: 1: 1706 2:  3: vstor40_x64.msi
    MSI (c) (F0:24) [16:24:05:442]: SOURCEMGMT: Processing URL source list.
    MSI (c) (F0:24) [16:24:05:442]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
    MSI (c) (F0:24) [16:24:05:442]: Note: 1: 1706 2: -2147483647 3: vstor40_x64.msi
    MSI (c) (F0:24) [16:24:05:442]: Note: 1: 1706 2:  3: vstor40_x64.msi
    MSI (c) (F0:A8) [16:24:08:765]: SOURCEMGMT: Trying source C:\Users\LEIF\AppData\Local\Temp\IXP010BB.tmp\wcu\vsto\.
    MSI (c) (F0:A8) [16:24:08:765]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (c) (F0:A8) [16:24:08:765]: SOURCEMGMT: Source is invalid due to invalid package code (product code doesn't match).
    MSI (c) (F0:A8) [16:MSI (s) (3C:2C) [16:24:18:686]: I/O on thread 4296 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:24:18:686]: I/O on thread 2708 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:24:18:686]: I/O on thread 4468 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:24:18:686]: I/O on thread 3428 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:24:18:686]: I/O on thread 2308 could not be cancelled. Error: 1168
    MSI (s) (3C:2C) [16:24:18:686]: I/O on thread 3800 could not be cancelled. Error: 1168
    MSI (s) (3C:D8) [16:24:18:686]: SOURCEMGMT: Failed to resolve source
    MSI (s) (3C:D8) [16:24:18:686]: MainEngineThread is returning 1612
    24:08:765]: Note: 1: 1706 2: -2147483646 3: vstor40_x64.msi
    MSI (c) (F0:A8) [16:24:08:765]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (s) (3C:2C) [16:24:18:686]: User policy value 'DisableRollback' is 0
    MSI (s) (3C:2C) [16:24:18:686]: Machine policy value 'DisableRollback' is 0
    MSI (s) (3C:2C) [16:24:18:686]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (3C:2C) [16:24:18:686]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (3C:2C) [16:24:18:686]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (3C:2C) [16:24:18:686]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (3C:2C) [16:24:18:686]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (3C:2C) [16:24:18:686]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (3C:2C) [16:24:18:686]: Restoring environment variables
    MSI (c) (F0:F8) [16:24:18:686]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (F0:F8) [16:24:18:686]: MainEngineThread is returning 1612
    === Verbose logging stopped: 06/01/2014  16:24:18 ===

    Monday, January 6, 2014 4:26 PM
  • Hello Eugene. Thank you for your help. Your suggestion about log files pointed me in the right direction, followed by a Google which got me here: 

    http://blogs.msdn.com/b/psssql/archive/2009/07/23/sql-server-setup-prompts-with-the-installed-product-does-not-match-the-installation-source-s-part-i.aspx

    I had to reinstall the original version of vstor40_x64.exe which was on our VS 2010 installation disk. When I did that, it popped up a dialog asking me to navigate to a folder containing vstor40_x64.msi. For some reason it was looking at the wrong folder. So I manually extracted the files to a folder, c:\VSTOR\ say, and then ran the original version of vstor40_x64.exe again. This time when the dialog popped up, I navigated to folder c:\VSTOR\, and bingo, all was well. I could then install VS 2010 SP1.

    I have no idea what is going on, but with help from you, I have fixed the problem. So thank you again.

    Monday, January 6, 2014 5:20 PM
  • Eugene: I marked your post as the answer, even though I had to do some more work, because it got me on the right path, and this seems to be the only way to give you points!
    Monday, January 6, 2014 5:22 PM
  • Good news!

    Thank you for sharing the solution for other forum readers.

    Monday, January 6, 2014 7:14 PM