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BSOD in windows 10 RRS feed

  • Question

  • Rinstalled windows 10 64 several times and keep getting BSOD. Installed new graphis card and didn't fix the problem. Open the minidump file and the probably caused by AuthenticAMD.

    Here is the minidump file:


    Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Windows\Minidump\010916-25937-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 10586 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10586.17.amd64fre.th2_release.151121-2308
    Machine Name:
    Kernel base = 0xfffff802`8227a000 PsLoadedModuleList = 0xfffff802`82558c70
    Debug session time: Fri Jan  8 23:16:31.505 2016 (UTC - 5:00)
    System Uptime: 0 days 6:16:08.314
    Loading Kernel Symbols
    .
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    ..............................................................
    ................................................................
    .....................................................
    Loading User Symbols
    Loading unloaded module list
    ....................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 124, {0, ffffe00007062028, b60ac000, 135}
    Probably caused by : AuthenticAMD
    Followup:     MachineOwner
    ---------
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00007062028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b60ac000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    ------------------

    DUMP_CLASS: 1
    DUMP_QUALIFIER: 400
    BUILD_VERSION_STRING:  10586.17.amd64fre.th2_release.151121-2308
    SYSTEM_MANUFACTURER:  MSI
    SYSTEM_PRODUCT_NAME:  MS-7640
    SYSTEM_SKU:  To be filled by O.E.M.
    SYSTEM_VERSION:  3.0
    BIOS_VENDOR:  American Megatrends Inc.
    BIOS_VERSION:  V19.10B8
    BIOS_DATE:  01/06/2013
    BASEBOARD_MANUFACTURER:  MSI
    BASEBOARD_PRODUCT:  990FXA-GD65 (MS-7640)
    BASEBOARD_VERSION:  3.0
    DUMP_TYPE:  2
    BUGCHECK_P1: 0
    BUGCHECK_P2: ffffe00007062028
    BUGCHECK_P3: b60ac000
    BUGCHECK_P4: 135
    BUGCHECK_STR:  0x124_AuthenticAMD
    CPU_COUNT: 6
    CPU_MHZ: c80
    CPU_VENDOR:  AuthenticAMD
    CPU_FAMILY: 10
    CPU_MODEL: a
    CPU_STEPPING: 0
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  wcgrid_cep2_qc
    CURRENT_IRQL:  f
    ANALYSIS_SESSION_HOST:  DAD_MAIN-PC
    ANALYSIS_SESSION_TIME:  01-09-2016 09:44:05.0613
    ANALYSIS_VERSION: 10.0.10586.567 amd64fre
    STACK_TEXT: 
    ffffd000`587c36a8 fffff802`8223cf1f : 00000000`00000124 00000000`00000000 ffffe000`07062028 00000000`b60ac000 : nt!KeBugCheckEx
    ffffd000`587c36b0 fffff802`8248ae6c : ffffe000`07062028 ffffe000`04edc640 ffffe000`04edc640 ffffe000`04edc640 : hal!HalBugCheckSystem+0xcf
    ffffd000`587c36f0 fffff802`8223d40c : 00000000`00000728 00000000`00000005 ffffd000`587c3ab0 00000000`00000000 : nt!WheaReportHwError+0x258
    ffffd000`587c3750 fffff802`8223d764 : ffffe000`00000010 ffffe000`04edc640 ffffd000`587c38f8 ffffe000`04edc640 : hal!HalpMcaReportError+0x50
    ffffd000`587c38a0 fffff802`8223d64e : ffffe000`04edbe10 00000000`00000001 00000000`00000005 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
    ffffd000`587c38f0 fffff802`8223da19 : ffffe000`04edbe10 ffffd000`587c3b30 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
    ffffd000`587c3930 fffff802`823c627b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x49
    ffffd000`587c3960 fffff802`823c6031 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd000`587c3aa0 00000000`022ab9e1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
    00000000`089592b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x22ab9e1

    STACK_COMMAND:  kb
    THREAD_SHA1_HASH_MOD_FUNC:  5587b7eef3e5d1004cbe2a4ed5296100dcf38cda
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  2a486745d9a076c4f8eeb79914c2528efe771d13
    THREAD_SHA1_HASH_MOD:  2199336a955b99afec8bfbbee3a384cfc1a11512
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: AuthenticAMD
    IMAGE_NAME:  AuthenticAMD
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    IMAGE_VERSION: 
    FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE
    BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE
    PRIMARY_PROBLEM_CLASS:  0x124_AuthenticAMD_PROCESSOR_CACHE
    TARGET_TIME:  2016-01-09T04:16:31.000Z
    OSBUILD:  10586
    OSSERVICEPACK:  0
    SERVICEPACK_NUMBER: 0
    OS_REVISION: 0
    SUITE_MASK:  272
    PRODUCT_TYPE:  1
    OSPLATFORM_TYPE:  x64
    OSNAME:  Windows 10
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    OS_LOCALE: 
    USER_LCID:  0
    OSBUILD_TIMESTAMP:  2015-11-22 04:24:24
    BUILDDATESTAMP_STR:  151121-2308
    BUILDLAB_STR:  th2_release
    BUILDOSVER_STR:  10.0.10586.17.amd64fre.th2_release.151121-2308
    ANALYSIS_SESSION_ELAPSED_TIME: 5e4
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x124_authenticamd_processor_cache
    FAILURE_ID_HASH:  {b533751b-676e-7546-bcdc-24e6c40d0064}
    Followup:     MachineOwner
    ---------

    Saturday, January 9, 2016 3:01 PM