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Faulting module name: clr.dll, version: 4.0.30319.34209, time stamp: 0x5348a1ef Exception code: 0xc0000005 RRS feed

  • Question

  • Hello everybody,

    last night our application crashs with the following system event

    Faulting application name: ***.exe, version: 13.1.1.0, time stamp: 0x56dfd4bf
    Faulting module name: clr.dll, version: 4.0.30319.34209, time stamp: 0x5348a1ef
    Exception code: 0xc0000005
    Fault offset: 0x00000000003f3c02
    Faulting process id: 0x4948
    Faulting application start time: 0x01d17f749f6e0fc4
    Faulting application path: *****.exe
    Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
    Report Id: 2188872d-ee2e-11e5-80d1-bc305bd36b2f

    A long time ago we have a similar issue, which was investigated by MS Support and Identified as GC Access Violation in .net Core. This issue only occurrs on virtual machines, which indeeds to the possibility that the issue was cause by Hyper-V. But the services crashing last night, was running on real hardware server.

    I only found some related article which points to an older version - https://support.microsoft.com/en-us/kb/2640103 - but as mentioned in the article the fix is only for the older .net version. There are some similar discussion but no real solution in this thread

    https://social.msdn.microsoft.com/Forums/windowshardware/en-US/6d3b756a-ac2f-4f89-b8e6-57d822ab4ba9/the-process-was-terminated-due-to-an-internal-error-in-the-net-runtime-at-ip-00007ff84f1c1726?forum=netfxbcl

    As the affected version is .net 4.5.2 is there any recommendation how to fix this issue.

    Kind regards


    • Edited by Egyptmaster Monday, March 21, 2016 10:26 AM typing error
    Monday, March 21, 2016 7:47 AM

Answers