The SOAP message cannot be parsed - Office 365/SharePoint Online


  • I recently migrated a site collection from On Premise SharePoint 2013 to Office 365.  Six of the lists on this site are already customized using InfoPath.  The InfoPath forms work fine for creating new items in Office 365 though if I try to click "Customize in InfoPath" in the ribbon, I get a "The SOAP message cannot be parsed".  I get the same message if I create a blank custom list in Office 365 on this site and try to customize in InfoPath.  However if I go to a different site collection, it works fine.  

    Any suggestions on what may be causing this issue?  I need to be able to maintain these InfoPath forms but I am currently stuck.  Thanks.

    Wednesday, January 18, 2017 3:30 PM

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