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Cost Analysis not showing data RRS feed

  • Question

  • Although I'm able to see data in the portal and seeing the required tags and preview the Cost Allocation 360 setup, the actual Cost Analysis section is not being populated with any data and just shows the "No data for selected filter values" 

    Any ideas?



    Casper Pieterse - Snr. Solution Architect - Dimension Data


    Monday, October 2, 2017 11:56 PM

Answers

  • Hello, Casper!

    The cost allocation model for October is available.

    Kind regards,

    Svetlana

    Thursday, November 2, 2017 11:49 AM

All replies

  • Hi Casper,

    When you login to Cloudyn and click on "Cost" the top menu > Cost Analysis > Actual Cost Analysis, you are supposed to see data displayed. 

    I was able to validate this on your account.

    Can you please check if this phenomenon is still occurring now or if data is now available?

    If you were referring to a different location, please let me know.

    Thanks,

    Sharon

    Tuesday, October 3, 2017 7:37 AM
  • Hi Sharon,

    That part works just fine, but I'm unable to see any data in the Cost Allocation section. That whole section is not returning any data.

    I'm trying to break down costing based on tags. My understanding is this should work as long as the Cost models are defined, but it is not showing any info.


    Casper Pieterse - Snr. Solution Architect - Dimension Data

    Tuesday, October 3, 2017 5:06 PM
  • Hi Casper,

    Thank you for your clarification.

    I was able to reproduce it as you described.

    Let me check this with RnD to make sure it was setup correctly or if it's a known issue that requires their attention.

    Thanks,

    Sharon


    Tuesday, October 3, 2017 8:17 PM
  • Hi Sharon,

    Any update on this?


    Casper Pieterse - Snr. Solution Architect - Dimension Data

    Thursday, October 5, 2017 5:17 PM
  • Hi Casper,

    Not yet. 

    I believe that Sunday I will have some updates. 

    Thanks,

    Sharon

    Thursday, October 5, 2017 9:02 PM
  • Hi, just checking in again to see if there has been progress on this. 

    Casper Pieterse - Snr. Solution Architect - Dimension Data

    Tuesday, October 10, 2017 2:04 PM
  • Hi Casper,

    We're trying to reprocess the cost models, I will check your account tomorrow again and keep you posted.

    Thanks,

    Sharon

    Tuesday, October 10, 2017 2:27 PM
  • Casper,

    This issue is researched by engineering.

    I will update this thread once it's resolved.

    Thanks,

    Sharon

    Thursday, October 19, 2017 12:41 PM
  • Thank you Sharon.

    Casper Pieterse - Snr. Solution Architect - Dimension Data

    Friday, October 27, 2017 11:33 AM
  • Hi Casper,

    We're working on a feature that will support this use case. I am following engineering so I can update you once this is deployed and data is available for you to use. 

    Thanks,

    Sharon

    Monday, October 30, 2017 10:25 AM
  • Hello, Casper!

    The cost allocation model for October is available.

    Kind regards,

    Svetlana

    Thursday, November 2, 2017 11:49 AM
  • Did you get this to work?
    Monday, November 13, 2017 6:33 PM