Microsoft Office 2016 is unstable RRS feed

  • Question

  • I bought a new Acer Desktop Computer and a new version of Office Home and Business 2016

    two days ago Excel would not load up at all - nothing

    Word was ok

    Powerpoint was ok

    I did windows update

    Turned off Norton security

    Still same

    I attempted to reinstall office but it hung and I got Error Code: 30044-4 message

    I restored my Windows operating system and reloaded it (it took an hour to install)

    It was ok for a day then became unstable again (I don't believe it was a virus)

    I applied a repair (both quick and full online) which both failed, one with Error Code 30015-13 (255) and then I reinstalled again and it hung then came up with error code 30015-11 (255)

    I just don't know what to do next, especially as I ever had this problem with my old Office 2010 on my old computer. I'm a business person and need Office apps Word, Excel, Outlook and Powerpoint daily

    • Moved by Richard MuellerMVP Tuesday, October 16, 2018 1:26 PM Not a TechNet Wiki question
    Tuesday, October 16, 2018 8:01 AM