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Is there anything I can do or anyway to bypass not meeting all the configuration requirements? RRS feed

  • Question

  • My Graphics Processor and Verify Kinect Depth and Colour Schemes both have red Xs and there's nothing I can do about any of them... I've had my laptop for 3 years so the hardware is not the most updated. According to DXDiag my graphics is compatible up to 10.1 even though I have 11.1. I don't know if there's anything that could be done about that.

    The second problem I am completely unsure of the FPS is 0 and the previews are black, there isn't even a red light on the kinect itself just a light on the adapter.

    Can anyone help or give any advice?

    Tuesday, June 7, 2016 10:58 PM

All replies

  • Hi Jannah,

    could you please state the model of your laptop? If it really does not support Direct3D11 Compute shader then you won't be able to use Kinect 2 with it.

    Wednesday, June 8, 2016 6:32 AM