Azure AD - Custom Branding Page Malfunctioning


  • We customized our SIGN-IN PAGE ILLUSTRATION image on our portal over a month ago.  Everything was working fine.  About a week ago, it changed back to the default image all on its own.  We have reuploaded the image we need used for this page 8-9 times.  Each time the image uploads according to the portal, and we get no errors in the detail.  However, the default image refuses to show the uploaded image.  According to your specs the image used here should be a maximum of 1400 X 1200.  Our image isa PNG file and 1351 X 1079 (well within those limits).

    We need to get this image showing again as soon as possible. We had a security scare where we had to customize the look and feel of our portal to help users know they were signing in to the correct site.

    Please let us know why this is not working.

    • Edited by LeeITM Wednesday, April 19, 2017 3:42 PM
    Wednesday, April 19, 2017 3:42 PM

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